Certificate of earning name is different from Verified name

[90ccf8cc]

The name on my certificate of earnings is Tebarek Abdulkadir Mohammed, but it should be Mohamed with one M because that is what is on my bank account and my verified profile. Unless I go with the first one Upwork will tell me automatically "my benificiary name mismatch". But if I go with the first one, it will reject transactions because my bank account has the second one. Please help.

[LuiggiR · Accepted solution]

Hi Tebarek,

I can see that you've already raised a support ticket regarding your concern. Kindly allow 24-48 hours for the Customer Support team to contact you and assist you further. You can access your tickets here. 

[90ccf8cc]

Thank you Luiggi, it's been resolved