Mar 24, 2021 04:22:38 AM by Hadi K
Hi!
I got interviewed around 36 hours ago for 2 PROPOSALS that I submitted. (Did not work with these clients before), but I only received 10 connects. Can you please check?
Also If I get invitation from clients who I never worked with, do I get connects?
Thanks
Hadi
Solved! Go to Solution.
Sep 14, 2021 07:49:27 PM by Joanne P
Hi Honey,
Could you please send me a PM with the job post link you're referring to so I can check? You can PM me by clicking on my name.
Sep 14, 2021 08:21:35 PM Edited Sep 14, 2021 09:44:49 PM by Joanne P
I cannot able to pm you directly. It's trouble to reload. Here's the link
**Edited for community guidelines**I didn't received connects from that.
Sep 14, 2021 09:51:30 PM by Joanne P
Hi Honey,
I checked the job post link you shared, and it seems like this is a proposal submission. You will receive Connects for winning an interview and not when you submit a proposal.
Here’s how it works:
1. Submit a proposal to a job
2. Receive a request from a client to interview
3. Respond, connect, and earn a bonus of 10 Connects!
Apr 27, 2021 10:09:41 AM Edited Apr 27, 2021 10:10:55 AM by Valeria K
Hi Putri and Petra,
I'd like to clarify the process here. It is correct that Connects aren't issued automatically if the freelancer submitted proposal but the client followed up with a direct offer straight away instead of accepting the proposal and interviewing. However, in these fairly rare cases, Upwork team will issue bonus Connects to the freelancer manually. Putri, one of our agents has reached out to you about this. I understand that this is not ideal and the team is working on a more streamlined solution for these cases.
Note that Connects will not be issued if the client invited the freelancer to apply to the job or sent a direct offer without the freelancer submitting a proposal for a job first.
Apr 27, 2021 10:42:15 AM by Putri Pingkan P
HI Valeria,
Thanks for clarifying this. I really appreciate your speedy response to my case.
Now, I kind of get what was the issue, maybe the system saw it as the client sent me a Direct Offer, instead of me bidding for it... Although, personally I found it a great experience (not having to go back and forth for days to get a client offer me a contract) but I hope not all clients do this, especially if I already spend connects to bid for the job...
Yes, I got someone from your team emailed and manually added the connects, which is wonderful. Again, thank you so much for your attention in this case.
Have a great day to you.
Jun 2, 2021 06:07:32 AM by Ankur S
Hi Valeria,
Something very similar to Putri happened with me too. I made a proposal, and the Cleint responded. We had a brief discussion and he gave me an offer. And, I accepted it! (Please note that I wasn't hired directly, as Petra wrote above).
It's been more than 24 hours but, I didn't receive the 10 connects. Can you please let me know why?
The Contract ID is 27244756
Thanks!
Jun 2, 2021 06:24:27 AM by Goran V
Hi Ankur,
I would like to clarify that you're not eligible to receive 10 bonus Connects in this case. Your client has sent a direct offer and then you've discussed the project further. Here’s how it works:
1. Submit a proposal to a job
2. Receive a request from a client to interview
3. Respond, connect, and earn a bonus of 10 Connects!
Thank you.
Jun 11, 2021 11:21:17 PM by Shahidul I
Hi everyone,
I'm also facing this issue called didn't get connect.
The solution says, if the client sent direct offer without an interview means no connects but manually.
So how can I contact manually to received my 10 connects??
Thanks
Jul 27, 2021 05:45:48 PM by Hart Angel B
Jul 27, 2021 05:49:59 PM by Hart Angel B
Jul 27, 2021 07:10:00 PM Edited Jul 27, 2021 07:11:17 PM by Putri Pingkan P
Jul 27, 2021 07:31:43 PM by Joanne P
Hi Hart Angel,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Aug 10, 2021 07:21:16 AM by Lalaine P
Hello! I'm having the same concern. I submitted a proposal, then the client replied and sent me offer but I didn't get 10 connects.
Aug 10, 2021 08:05:08 AM by Nikola S
Hi Lalaine,
Thank you for reaching out to us and congratulations on wining this contract. I checked and can confirm that you should receive your Connects within the next 24-48 hours. Let us know if you do not receive your Connects after this period so that we can assist you further.
Sep 14, 2021 07:54:16 PM by Mary R
Apr 27, 2021 07:51:19 AM by Muhammad U
Recently i havent got any free connects to my account even though i have got some intial response from some of the projects i bid on. Has the policy changed?
Apr 27, 2021 09:11:29 AM by Andrea G
Hi Muhammad,
Yes, you can still get 10 free Connects for interviews! Could you please let me know the Job Post/Proposal you're referring to so I could check?
Thanks!
May 1, 2021 10:36:07 PM by Sasika S
Hello
Yesterday I have called for two interviews and I have responded to the interviews as soon as they invited me. However, Connects for responding to interviews have not received to me for those two interviews. Please check and solve this issue as soon as posiible.
Thank you
May 1, 2021 11:07:47 PM Edited May 1, 2021 11:08:24 PM by Petra R
Sasika S wrote:Yesterday I have called for two interviews and I have responded to the interviews as soon as they invited me.
Did you originally apply to those job posts? If that is the case, give it 24 to 48 hours. If you were invited (without actually having applied) you don't get the connects.
May 1, 2021 11:13:47 PM by Sasika S
Yes, I have originally applied to those job posts. Before this happens those free connects for responding interviews were added to my Upwork account balance on the next day at 6 a.m. at +5.30 time zone.
May 1, 2021 11:22:53 PM by Petra R
Sasika S wrote:Before this happens those free connects for responding interviews were added to my Upwork account balance on the next day at 6 a.m. at +5.30 time zone.
Getting a lot of those then? You can only get up to 50 in any 7 days and maybe Upwork wants to take a close look at your history of getting free connects from interviews.
May 1, 2021 11:27:48 PM by Sasika S
So after offering 50 connects for responding to interviewing per week, responding to other interviews doesn't give you any more connects? Is that right?
May 1, 2021 11:48:40 PM by Petra R
Sasika S wrote:So after offering 50 connects for responding to interviewing per week, responding to other interviews doesn't give you any more connects? Is that right?
Yes, that is right.
As a gentle hint: Manipulating the free connects system would get you suspended...
May 2, 2021 03:56:05 AM by Nikola S
Hi Sasika,
Thank you for reaching out to us. I checked and would like to confirm that you reached the maximum number of Connects you can receive in 7 days. As Petra already explained you can earn up to 50 Connects every seven days. Feel free to check this help article for more information.
Nov 27, 2021 02:41:52 AM by Ahmed M
Hello
after the week end i should got all the connects from the last week or i just start from rest?
Nov 27, 2021 02:48:04 AM by Petra R
Ahmed M wrote:after the week end i should got all the connects from the last week or i just start from rest?
You can only get up to 50 free connects per any 7 days.
That aside: You want to be incredibly careful uploading and/or hosting apps on your own accounts. Carefully think about why any client would not want their app hosted on their OWN account if everything was legitimate. If or probably rather **when** you end up uploading malicious or copied or plagiarised apps on your own accounts, you can be in very, VERY deep trouble. It's not worth the $5 those jobs pay.
Nov 27, 2021 03:37:49 AM by Petra R
Ahmed M wrote:
can you give me exemplar of what trouble i can go with please?
Think long and hard why those people don't use accounts in their own names...
What kind of trouble you could get into? From losing your accounts to criminal charges.
Nov 27, 2021 03:42:51 AM by Ahmed M
i thought they might need a cheaper price to upload there apps as the devoloper account charges 25$
and iam thinking of when google accept apps then it is legal apps
can you please let me know what you think?
Nov 27, 2021 03:54:05 AM by Petra R
Ahmed M wrote:can you please let me know what you think?
I think you should avoid such jobs like the plague. I have seen too many developer accounts closed down for hosting illegal apps or fraudulent ones.
Nov 27, 2021 02:55:27 AM by Ahmed M
can you give me example of what trouble i can go on publishing this apps?
May 1, 2021 11:32:35 PM by Sasika S
Okay I got the point. Thank you for your kind and quick response.
May 11, 2021 09:13:55 PM by Mayur R
Hello,
I have submint 6-7 proposals for work and got invitation for interview from 4. But i did't get interview connects.
May 11, 2021 11:01:55 PM by Pradeep H
Hi Mayur,
Congratulations on winning interviews. Your free Connects will be added to your account within 24 hours from your first response to the Client's interview message. You can check your Connect history page for more information. Feel free to message us if you do not receive them after 24 hours from winning an interview with a client.
Thank you.
Pradeep H
May 12, 2021 08:55:32 AM by Andrea G
Hi Mayur,
Could you please let me know which job posts/proposals you're referring to so I could check?
Thanks!
May 12, 2021 09:01:00 AM by Mayur R
May 12, 2021 10:16:56 AM by Andrea G
Thanks for following up, Mayur! I checked and it looks like you didn't receive free Connects for these interviews because you'd already received the maximum. Please know, you can earn up to 50 Connects every seven days!