May 8, 2021 06:48:32 PM Edited Dec 6, 2021 01:16:53 PM by Andrea G
A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help
**Edited for Community Guidelines**
Solved! Go to Solution.
May 8, 2021 07:54:41 PM Edited Feb 14, 2023 12:50:22 PM by Andrea G
Hello Temitope,
I see that your contract was ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract.
For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Thank you
Pradeep H.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Nov 5, 2022 12:37:22 PM by Luiggi R
Hi Jahanara,
In my reply above I advised you that jobs that are currently in progress, won't show under your Work History until your clients release at least $1 in payment to those jobs. This is still the case with the jobs you're referring to, since funds are currently in escrow but have not been released to you yet.
Oct 30, 2022 07:17:03 AM by Sofia B
Hi Community!
I don't see my feedback on my account and work history = 0, but I had a completed contract
Can you help and advise something, or maybe I'm in a hurry and need to wait a bit)
Thanks
Oct 30, 2022 07:44:06 AM by Luiggi R
Hi Sofia,
I can see that the contracts you're referring to were completed today. Kindly allow 24 hours for the contracts and their feedback to show under your Work History. You can check this help article to learn more.
Nov 2, 2022 07:18:06 AM by Maureen N
My client ended my contract today and left feedback but I can't see it displayed on my profile. it says ''no feedback''
but I can see it displayed on her profile. How to resolve this?
Nov 2, 2022 09:49:13 AM by Nikola S
Hi Maureen,
Thank you for reaching out to us. I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.
Please clear your cache and cookies or try using a different browser to check if it shows on your end after this.
Nov 2, 2022 09:38:36 AM Edited Nov 2, 2022 09:43:30 AM by Muntaha S
Hi! My feedback and review that was given to me by my first customer are not showing up on my public profile which severely hinders my chances of landing the next project as I imagine feedback is very important. Does any help please?
@https://www.upwork.com/freelancers/~0157c5b165e7ee0ff5?viewMode=1\
Nov 2, 2022 09:46:48 AM by Muhammad Furqan A
It is showing up on the profile. I can see it. Don't worry about it.
This is the feedback
"She is a very excellent developer. She is very honest. Always care about the client"
Your other project is still on-going so it won't have a feedback.
https://www.upwork.com/freelancers/~0157c5b165e7ee0ff5
Open your profile's link in incognito mode. Hopefully, it will be there.
Nov 2, 2022 10:27:15 AM by Tiffany S
Your complete profile is only displayed to people who are logged in to Upwork.
Nov 8, 2022 07:06:44 AM by Kristian N
Hello,
I completed a job, however, the work history and balance on my profile haven't been updated yet.
Can anyone provide some guidance?
Thank you
Nov 12, 2022 08:06:36 AM by Suzanna S
Hello!
Today my client paid me for the work and texted the feedback but in the Get Paid section there's still no earnings and still no testimonials in my Profile. What can I do to get my earnings and feedback displayed in the profile page?
Thank you.
Nov 12, 2022 11:08:13 AM by Luiggi R
Hi Suzanna,
Thanks for reaching out. The reason why you still can't see the funds available is that they were just released today. Note that for fixed-price contracts, funds go through a five-day security period, after which they'll be available for you to withdraw. In addition, the client's feedback should appear on your profile within the next 24-48 hours since the contract ended today as well. You can check this help article for more information on how the billing cycle works.
Nov 12, 2022 10:40:14 AM by Abubakar S
Hello, I have completed a recent contract today. It has ended and reviewed but is neither appearing on profile dashboard nor affected JSS. Please guide.
Nov 12, 2022 12:47:35 PM by Luiggi R
Hi Abubakar,
I can see that the contract you're referring to ended today. Note that it can take 24 to 48 hours for the contract and its feedback to appear under your Work History.
Nov 12, 2022 12:50:22 PM by Suada mohamed S
Hi guys am new to the platform . can someone please help me . thanks
Nov 13, 2022 05:28:52 AM by Suada mohamed S
Hi guys , can some1 help me . Am new and lookinh for a client . Pls guide me . Thanks
Nov 13, 2022 10:59:04 AM by Annie Jane B
Hi Suada,
Nov 13, 2022 10:34:01 PM by Syeda Zaira A
I got a job that is still in progress, the client already paid which is in escrow, but I cannot see any project in progress on my profile. Any help would be appriciated
Nov 14, 2022 12:35:17 AM by Pradeep H
Hi Syeda,
Thank you for your message. Your job will appear on your Upwork profile after 24-48 hours from the first earning processed on the contract. For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here. For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Thank you
Pradeep H.
Nov 15, 2022 05:15:51 AM by Manuel B
Hey there,
I just finished my first customer and it came to my attention that the review is not showing on my profile. This is a very important matter to me for pretty obvious reasons. I hope someone can help me out.
Thanks in Advance
Manu
Nov 15, 2022 05:25:23 AM by Nizam Ud D
1st: check your profile whether thats public or private
it must be Public
2nd: First you have to give a rating to the client then the client will be able to give you a rating and show it on your profile.
Nov 15, 2022 05:27:13 AM by Manuel B
Thank you Nizam for your response!
My Profile is and has been on public and I gave my rating to the client aswell. These two factors can be excluded.