May 8, 2021 06:48:32 PM Edited Dec 6, 2021 01:16:53 PM by Andrea G
A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help
**Edited for Community Guidelines**
Solved! Go to Solution.
May 8, 2021 07:54:41 PM Edited Feb 14, 2023 12:50:22 PM by Andrea G
Hello Temitope,
I see that your contract was ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract.
For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Thank you
Pradeep H.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Feb 6, 2022 01:13:37 AM by Cindry Ross F
I need help
I've completed a project. Both of us, me and the client are happy, both closed the order, left feedbacks to each other.
It was project paid "per hours".
But my work/transaction history and hours and feedback on the profile are still showing empty. How can I fix this one? It's been 2 days since the day that the contract ended.
Here's the contract ID: 29350757
Feb 6, 2022 01:19:46 AM by Petra R
Cindry Ross F wrote:But my work/transaction history and hours and feedback on the profile are still showing empty. How can I fix this one?
There is nothing to fix.
Contracts start showing on profiles after there has been payment.
That means, any contracts that started and ended last week will not be visible until after the client has been billed and charged. This happens every Monday afternoon UTC, and the contract should appear within 24 or so hours afterwards.
Feb 7, 2022 08:31:11 AM by Muhammad M
Hey
I have 5 completed contracts but my profile shows on 3 reviews and 3 jobs completed. Its been couple of days and it was in previous week cycle So I was expecting it to added on profile today but nothing there yet.
Can someone help me with it
Feb 7, 2022 09:10:51 AM by Andrea G
Hi Muhammad,
I've manually generated your profile, you should be seeing the latest information now.
Feb 7, 2022 09:15:18 AM by Muhammad M
Feb 7, 2022 11:57:45 AM by Bojan S
Hi Muhammad,
Your profile will display your contracts as long as at least $1 has been paid on them. Currently, all contracts with at least $1 paid are showing on your profile. Once payments are made on your other contracts, they’ll show there as well.
Thank you!
Feb 8, 2022 08:39:35 AM by Asma K
Hi, my clieent ended a contract and wrote a positive feedback plus 5 stars but it isn't visible on my profile. Although i have also given the feedback in return but still cantsee that on my profile.
Plz help
Feb 8, 2022 08:47:31 AM by CJ A
It looks like you have a couple of 'specialized profiles'. I had this problem too in the past. If you want a job (and its feedback) to show on each specialized profile, you have to edit each profile's 'work history' using the 'pencil' and 'select' or 'check' the jobs you want shown on that profile. You probably haven't added the newly completed job to your specialized profile(s). I see that you have 28 jobs on your 'all work' profile, but your specialized profiles each show fewer than 28 jobs, so you'll need to add those other jobs to the specialized profiles if you want them to show there.
Feb 8, 2022 08:01:07 PM by Saddiya R
Thanks for the update Valeria . I am new to the platform and a client recently provided feedback for a project I completed. However the feedback isnt showing up on my public page. Is there a feature that I need to enable for it to show up publicly?
Feb 9, 2022 08:48:55 AM by Valeria K
Hi Saddiya,
I responded to the message you sent to me. Could you please let me know which contract you're referring to?
Feb 16, 2022 04:40:38 AM by Luciana B
Hello,
I finished a Fixed Price contract yesterday and my client's feedback doesn't show on my profile. Is there anything I can do?
Thanks!
Feb 16, 2022 05:45:46 AM by Andrea G
Hi Luciana,
I checked and it looks like your latest contract is showing on your profile! If you're referring to a different contract ID please let me know.
Feb 16, 2022 07:02:02 AM by Marianne M
Hi!
The feedback left by my last client is not showing up on my profile. I can read it under ''contracts'' but not on the profile.
The payment is still in process (manual time)
When will I see it on my profile?
Thank you!
Feb 16, 2022 08:01:27 AM by Andrea G
Hi Marianne,
Please know that feedback is not shown on your profile until you've earned at least $1 on the contract.
Feb 23, 2022 06:17:02 AM by Mohamed Momtaz M
Hi everyone,
I've completed 2nd project today morning -Alhumdolillah- but, when I gave the client feedback as a freelancer, her feedback popped up suddenly so, I pressed (Not now) instead of (Share feedback) by mistake. So, Where can I share it on my profile to be visible for other clients?
Note: Her review is still shown in the contract but only for me (can't share it)
Feb 23, 2022 07:01:08 AM by Martina P
You are confusing a few things.
The share feedback function is for sharing on LinkedIn, maybe other social media, not sure.
The feedback from your client appears automatically on your profile, nothing you need to do to make that happen.
Feb 23, 2022 07:14:36 AM by Mohamed Momtaz M
Thanks Mrs.Martina, but the problem is even the feedback is submitted it is not shown on my profile page?!
Feb 23, 2022 08:10:58 AM by Andrea G
Hi Mohamed,
Please know that contracts only show on your profile once you've earned at least $1 on them. Since this is an Hourly Contract that was started and ended this week, you'll need to wait for the client to be charged as per the Weekly Billing Cycle.
Mar 3, 2022 05:12:32 AM Edited Mar 3, 2022 05:27:50 AM by Nazam S
My Client gave me beautiful feedback but it is not displaying in my profile.
Mar 6, 2022 12:30:08 PM by Darius I
Hello, I don't have the section "work in progress" on my profile.
I have a job which I did and it appears on my profile and meanwhile, I have one more job in progress and it doesn't show on my profile.
What should I do?
Mar 6, 2022 01:55:08 PM by Tatevik G
Likely because the job you have in progress hasn't processed any money yet, once you receive payment from that job, it will show.
Mar 8, 2022 12:09:42 AM by Anika T
Hello. It's Anika Tasnim. I'm a freelancer in Upwork. My jobs are not updated in my profile. My client ended a contract and left a review, but it's not showing in my profile. I cleared the cache and tried from other browsers. It's still the same. Usually I see it updated and shown in my profile within minutes or prolly half an hour maximum. It'd be really helpful if you could have a look into that. Also, any reasons why discovery of my profile might be lower from before in the stats? Are there ways I can work on it and increase the count? Thanks for your time!
Mar 8, 2022 12:40:02 AM by NikolaS N
Hi Anika,
Thank you for reaching out to us. I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback. Could you please clear your cache and cookies or log in with another browser and let us know if the issue persists?
Are you referring to the Profile view count? If so please know that this represents a number of distinct people who have viewed your profile tile in search results daily, in the past 30 days. You can find more information here.
Additionally, I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. Feel free to also check this video to help you learn how to optimize your Upwork Profile for maximum exposure.
Visit our Resource Center and sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.