Aug 7, 2019 12:32:57 PM Edited Aug 7, 2019 01:08:12 PM by Bojan S
I wear a veil, how do I upload my profile picture with it on?
Solved! Go to Solution.
Feb 29, 2020 06:01:55 PM by Joanne P
Hi Gul,
Could you please try uploading the photo again? Please let us know if you are still unable to upload your profile photo. Thank you.
Aug 2, 2020 02:12:04 PM by Farah Naz K
I'm also a Niqabi and I'm unable to upload my picture on upwork. Kindly assist me regarding this.
Aug 2, 2020 03:54:04 PM by Luiggi R
Hi Farah,
Thanks for reaching out to us. Could you please try uploading the picture once more? Don't hesitate to let us know if you continue to experience issues.
Thank you,
Aug 2, 2020 11:43:39 PM by Sidrah A
Hello, I also want to put my niqab picture. Can you please assist?
Aug 2, 2020 11:46:04 PM by Goran V
Hi Sidrah,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile photo. Thank you.
Sep 1, 2020 05:26:57 AM by Non-Fictional S
Sep 1, 2020 06:13:06 AM by Aleksandar D
Hi there,
Could you please try uploading your picture one more time? Let us know if you continue having issues with this.
As a gentle reminder, note that your profile must represent you as an individual and that all the information in your profile including your profile name needs to be accurate, truthful, and verifiable. Please check this help article for more information on how to update your name.
Thank you.
Sep 5, 2020 01:03:50 PM by Mesra A
Sep 5, 2020 06:34:32 PM by Luiggi R
Hi Mesra,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Aug 25, 2021 10:24:41 PM Edited Aug 25, 2021 10:25:26 PM by Hareem S
Hi,
I have to verify my identity. Will a picture in veil suffice for visual verification like the one in my profile picture?
Aug 25, 2021 11:54:15 PM by Joanne P
Hi Hareem,
You may proceed with completing the verification process. If in case the team needs more information from you, they will reach out to you directly.
Sep 20, 2019 05:12:16 AM by Hend A
I am a niqabi, How can I create an account without uploading my picture?
Aug 8, 2019 05:59:33 AM by Maha I
Someone did reach out to me but their response was completely unrelated to what I asked about.
Aug 8, 2019 06:35:13 AM by Goran V
Hi Maha,
Please try uploading your profile image again. If you do experience any problems again feel free to update your ticket and our team will assist you further. Thank you.
Mar 23, 2021 04:58:27 AM by Goran V
Hi Basima,
You should be able to upload your photo with a veil now as well. Feel free to complete your application once you're ready. Thank you.
Jul 10, 2021 06:36:34 AM by Nikola S
Hi Mah,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Jul 11, 2021 08:46:53 AM by Tahira R
Jul 11, 2021 09:11:59 AM by Nikola S
Hi Tahira,
Thank you for reaching out to us. Could you please try uploading your profile picture again?
Nov 7, 2021 06:50:51 PM Edited Nov 7, 2021 06:54:24 PM by Aqsa M
Dec 26, 2021 05:13:59 AM by Nikola S
Hi Amna,
I would be happy to help. You should be able to upload your photo with the veil now. Could you please try and clear your cache and cookies or log in with another browser and let me know if the issue still persists?
Feb 6, 2022 01:24:34 PM by Sara A
I am facing the same issue. Please allow me to upload a picture with a veil.
Feb 6, 2022 02:20:40 PM by Andrea G
Hi Sara,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Feb 17, 2022 05:30:06 AM by Rashidah B
I am facing the same issue, regarding a veil. Can you please assist?
Feb 17, 2022 05:42:30 AM by Goran V
Hi Rashidah,
You can upload your photo at any time now. If you experience any problems on your end, let me know here. Thank you.
Feb 17, 2022 05:29:21 AM by Rashidah B
I am facing the same issue, regarding a veil. Can you please assist?
Sep 26, 2021 09:11:15 AM by Luiggi R
Hi Asna,
I'm sorry to hear you're having the same issue. You should be able to upload your picture now.
Dec 31, 2021 05:55:26 AM by Muntaha A
Hi Luiggi,
I am facing the same issue. Please allow me to upload a picture with a veil.
Dec 31, 2021 06:55:56 AM by Andrea G
Hi Muntaha,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Jan 2, 2022 05:46:57 AM by Muntaha A
I haven't gotten a response from Upwork so far, please resolve my issue ASAP.
Jan 2, 2022 06:19:10 AM by Nikola S
Hi Muntaha,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.