Aug 7, 2019 12:32:57 PM Edited Aug 7, 2019 01:08:12 PM by Bojan S
I wear a veil, how do I upload my profile picture with it on?
Solved! Go to Solution.
May 17, 2020 04:08:58 PM by Joanne P
Hi Nimra,
To complete your profile, you will need to provide your picture. If you are required to cover your face and would like to request a religious exemption, our team would be happy to assist you with it. Please let us know if you need further assistance. Thanks!
Jul 3, 2020 09:32:15 AM by Sara E
Hi there,
I'm trying to upload my photo but it can't be recognized because I'm wearing a face cover "Niqab".
I'm Muslim and this is a religious practice I follow.
What should I do?
Thanks in advance.
Jul 3, 2020 11:03:03 AM by Bojan S
Thank you for reaching out to us, Sara and Behishtia.
Could you please try uploading your profile photos again? Feel free to reach back to us if you need any additional assistance.
Thank you!
Jul 3, 2020 09:16:03 AM by Behishtia N
I dont want to use my picture as a profile image because of religious purpose please let me know what should i do.
Jul 3, 2020 11:41:11 AM by Preston H
re: "I dont want to use my picture as a profile image because of religious purpose please let me know what should i do."
Freelancers on Upwork upload a photo.
Freelancers who wear religious garb may upload a photo of themselves wearing religious garb.
Freelancers who don't upload a photo at all are allowed to use other websites instead of Upwork.
Jul 9, 2020 12:42:15 AM by Huma R
Hi
I request for religious exemption for uploading a profile pictire. Please help me out.
Thanks
Huma
Jul 9, 2020 12:51:43 AM by Goran V
Hi Huma,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile photo. Thank you.
Apr 27, 2021 08:28:31 PM by Fai A
Apr 27, 2021 10:16:51 PM by Pradeep H
Hello Fai,
I understand your concern about uploading a profile photo. I will be happy to share more information on this. To complete their Upwork profile, all Freelancers are required to upload a profile picture. If you need to cover your face for religious purposes, we can add a religious exemption to your profile to allow you to upload a profile photo that covers your face. Let us know if you'd like to add an exemption and we'll be happy to assist you further.
Thank you.
Pradeep H.
Apr 29, 2021 04:28:03 AM by Aleksandar D
Hi Fai,
You should be able to upload your profile picture now. Please check and let us know if you still need help.
Thank you.
May 16, 2021 07:37:36 AM by Ambr F
Hello, I am a newbie on UPWORK. I am creating my profile but it did not allow me to save without uploading my picture Please help me regarding this issue.
May 16, 2021 08:54:36 AM by Andrea G
Hi Ambr,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Thanks!
Aug 7, 2021 06:07:34 AM by Anum F
Aug 7, 2021 06:23:57 AM by Luiggi R
Hi Anum,
You should now be able to upload a picture of yourself with a veil. Let us know if you need further assistance from our end.
Aug 28, 2021 02:48:28 AM by Osha Q
Aug 28, 2021 03:14:25 AM by Nikola S
Hi Osha,
Thank you for reaching out to us. You should now be able to upload a picture of yourself with a veil. Let us know if you need further assistance from our end.
Aug 28, 2021 09:09:28 AM by Eesha Y
Aug 28, 2021 09:14:30 AM Edited Aug 28, 2021 09:16:33 AM by Preston H
re: "I can’t upload my face picture either. Is there any other way you can verify my identity?"
You may upload your face picture.
You are allowed to do so with hajib, niqab, etc.
Specialized Upwork representatives can work with you to verify your identity if necessary, such as during video interviews.
Alternatively, you may choose to not upload a face photo of any kind while using other platforms that don't require such.
Aug 28, 2021 09:17:11 AM by Luiggi R
Hi Eesha,
Can you please try uploading your photo with a veil once again? You should be able to do it now.
Apr 28, 2021 12:27:32 AM Edited Apr 28, 2021 12:28:40 AM by Awais N
Hi,
I think there is a chance that you may get a chance due to religious factors. I think the Upwork management will guide you further.
Thanks
Aug 7, 2019 01:09:16 PM by Bojan S
Hi Maha,
Thank you for reaching out to us. One of our agents will reach out to you directly and gladly assist you with uploading your profile photo.
Apr 23, 2019 11:24:01 AM by Radwa A
I am a niqabi, How can I create an account without uploading my picture?
Mar 23, 2019 05:44:22 PM by Mohammad A
I am a girl with niqab (face cover). I need a help to verify my profile without revealing my face publicly.
I have valid Government ID card and other necessary documents.
Mar 23, 2019 09:29:05 PM by Riri A
Hi Nazrin,
Thank you for reaching out. One of our team members will contact you directly via email to help you. Please let me know if you need anything else.
Sep 3, 2019 07:28:46 AM by Samira A
Hi,
I'm trying to upload my profile picture wearing niqab but it says "we weren't able to detect your face." Can you help me to fix this problem and verify my profile in a different way? Thanks
Sep 3, 2019 08:35:46 AM by Bojan S
Hi Samira,
I apologize for the trouble this caused. Could you please try again uploading the photo you're referring to? Let us know if you were able to upload your profile photo.
Thank you!
Sep 20, 2019 05:16:22 AM by Hend A
I am a girl with niqab (face cover). I need a help to verify my profile without revealing my face publicly.
Sep 20, 2019 05:26:00 AM by Goran V
Hi Hend,
Please try completing your profile now and if you receive any errors let me know. Thank you.
Sep 20, 2020 03:54:04 AM by Sundus K
Sep 20, 2020 06:46:26 AM by Nikola S
Hi Sundus,
Thank you for reaching out to us. Could you please try again to upload your profile photo? Let us know if the issue persists.
Jul 26, 2020 08:57:34 PM by Fassiha S
Greetings
I am unable to upload my picture in a veil. Please look into this.
Jul 26, 2020 09:48:04 PM by Avery O
Hi Fassiha,
A member of the Customer Support Team will reach out to you to assist you with uploading your profile photo.
Apr 23, 2019 11:57:42 AM by Bojan S
Hi Radwa,
Thank you for reaching out to us. One of our agents will reach out to you directly via email to assist you with your request.
Let us know if you need any further assistance.
Aug 22, 2019 07:47:52 AM by Mona M
Hi,
I have the same problem and I need help. please.
I need to remove my current profile picture and replace it with my niqabi photo and I can't do that.
Aug 22, 2019 08:27:34 AM by Bojan S
Hi Mona,
Thank you for reaching out to us with this request. Could you please try again uploading the photo you're referring to. Let us know if you were able to upload the niqabi photo.
Thank you!
Feb 29, 2020 01:34:08 PM by Gul I