Aug 7, 2019 12:32:57 PM Edited Aug 7, 2019 01:08:12 PM by Bojan S
I wear a veil, how do I upload my profile picture with it on?
Solved! Go to Solution.
Sep 28, 2020 06:12:20 AM by Aleksandar D
Hi Aqsa,
Could you please try uploading your picture one more time? Let us know if you continue having issues with this.
Thank you.
Oct 25, 2021 03:45:45 PM by Ms H
Oct 25, 2021 05:26:24 PM by Joanne P
Hi Ms,
Could you please try to upload your profile photo this time? Please let us know if you need further assistance. Thank you!
Oct 12, 2020 02:29:29 PM by Zohayma M
Hi, I just created a profile here in Upwork but I have an issue regarding my profile photo which makes it not possible for me to submit my profile for approval. Can someone please assist me?
Thank you.
Oct 12, 2020 03:16:30 PM by Bojan S
Hi Zohayma,
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you!
Oct 12, 2020 10:15:55 PM by Zohayma M
Oct 12, 2020 11:00:36 PM by Joanne P
Hi Zohayma,
One of the requirements to complete your profile is to add a profile photo. If you are wearing a niqaab, we'd be happy to assist you in uploading your profile picture.
Oct 13, 2020 04:00:06 AM by Goran V
Hi Zohayma,
Feel free to complete your profile once you`re ready, thank you.
Nov 9, 2020 01:29:06 AM by Eysha S
Hi. I am having the same issue. I was really looking forward to start my freelancing career on upwork and as a naqabi I'm not being able to upload my profile picture. Kndly help!
Nov 9, 2020 01:36:31 AM by Aleksandar D
Hi Eysha,
Welcome to Upwork! Could you please try uploading your profile picture one more time and let us know if you still need help with this?
Thank you.
Oct 21, 2020 02:44:30 AM by Yamna A
hi, i am new to upwork and i am unable to post the profile picture in the veil.Kindly help.
Oct 21, 2020 02:58:22 AM by Goran V
Hi Yamna,
Please try to upload your profile photo now, thank you.
Oct 21, 2020 07:14:37 AM Edited Oct 21, 2020 07:54:20 AM by Yamna A
It is fixed.Thankyou for the response and cooperation.
Oct 24, 2020 06:03:33 PM by Menna O
Oct 24, 2020 06:22:31 PM by Preston H
You simply need to work with Upwork Customer Support. They will help you upload your photo which shows you wearing religious garb. Thousands of freelancers already have profile photos with them wearing religious garb such as niqab, hijab, etc,
Oct 24, 2020 06:58:04 PM by Luiggi R
Hi Menna,
Thanks for reaching out. Can you please try uploading your picture now? Don't hesitate to let us know if you experience any issues.
Thank you.
Nov 2, 2020 09:12:18 AM by Basma S
Hi
Iam Covering my face, so I need a religous exemption, How i do that?
Thank you so.
Nov 2, 2020 10:43:03 AM by Andrea G
Hi Basma,
Could you please try uploading your picture one more time? Let us know if you continue having issues with this.
Thanks!
Nov 20, 2020 10:58:51 PM by Joanne P
Hi Iqra,
Could you please try uploading your profile photo? If you need further help, please let us know.
Nov 20, 2020 11:03:19 PM by Iqra Z
This message is shown when I tried to upload my profile
"Before you can update your profile portrait, you must verify your identity through a video call with Upwork. You can initiate this call by chatting with an agent"
Aug 1, 2021 10:58:50 PM by Amna M
Hi. I am having the same issue. I'm not being able to upload my profile picture in veil. Kndly help!
Aug 1, 2021 11:20:40 PM by Aleksandar D
Hi Amna,
Could you please try uploading your profile photo with the veil now? Let us know if you need further help.
Thank you.
Dec 12, 2020 10:24:33 AM by Kiran F
I wear a veil but upwork is not approving my picture in veil.I dont want to use picture without veil. Kindly tell me what to do now?
Dec 12, 2020 11:32:55 AM by Aleksandar D
Hi Kiran, and Kadi,
You should be able to upload your profile pictures now. Please try again and let us know if you need any further assistance.
Thank you.
Aug 12, 2021 10:30:00 AM by Nikola S
Hi Dr A,
You should now be able to upload a picture of yourself with a veil. Let us know if you need further assistance from our end.
Dec 22, 2020 09:30:15 PM by Amatullah K
Hi
I just finished creating my profile but since i cover my face (wear niqab), it won't let me submit my picture. I know this has been discussed before but i didn't find any solution except to contact Upwork. Please let me know whom should i contact to resolve this.
Thanks
Dec 22, 2020 11:51:42 PM by Joanne P
Hi Amatullah,
Could you please retry uploading your profile picture now? Please let us know if you need further assistance.
Dec 30, 2020 11:10:00 AM by Fatma S
Hello support team,
Dec 30, 2020 11:36:40 AM by Bojan S
Hi Fatma,
Thank you for reaching out to us. Could you please try adding your profile photo again and let us know if you need any further assistance?
Jan 2, 2021 10:00:25 AM by Afeefa I
Hello, i have tried to upload my profile picture with veil but upwork is not accepting it. Kindly do help me, Thanks.
Jan 2, 2021 10:44:23 AM by Aleksandar D
Hi Afeefa,
You should be able to upload your profile picture with veil now. Please check and let us know if you need further help.
Thank you.
Jan 6, 2021 05:44:00 PM by Deepika D