Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Jul 25, 2023 02:22:10 PM by Arjay M
Hi Virginie,
Arjay here stepping in for Nikola. I took a closer look at your profile and can confirm that it's set back to public as requested.
Aug 5, 2023 10:01:43 AM by Fahad K
Hi Upwork team, my profile visibility has also been changed to private so kindly make it public.
Aug 6, 2023 07:57:47 AM by Collins A
Hello
My profile is locked in private. Please help me change it to Public
Thanks.
Aug 6, 2023 11:51:00 PM by Sarina G
HELLO THERE,
MY ACCOUNT HAS BEEN PRIVATE SINCE LAST WEEK KINDLY BACK IT TO PUBLIC 🙏
Aug 7, 2023 02:42:43 AM by Pradeep H
Hi Sarina,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
Thank you,
Pradeep
Aug 9, 2023 07:58:26 AM by Annie Jane B
Hi Mazhar,
Your profile visibility has been set to public.
Aug 9, 2023 10:24:52 PM by Afshan M
Hi Nikola
My Upwork account got suspended, idk the reason, yes last time, my balance got in negative, due to some card issue but i paid the full amount to upwork, this profile is almost 2-3 years old, i submit appeal and try to contact customer support too and its been more than 72 hours my profile is suspend, i can not buy further connect, Can you please help me out
Aug 10, 2023 02:00:06 AM by Pradeep H
Hi Afshan,
I am sorry to hear about the action taken on your financial account. I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Jan 2, 2023 04:21:10 PM by Mateo P
Hello, I have bid on a lot of projects without earning, I have gone back and forth to Upwork without any luck getting customers, my profile visibility is private, and I cannot change it to public from the menu. Is there anyone who can help me with this?
Thank you.
Jan 2, 2023 06:39:26 PM by Arjay M
Hi Mateo,
I took the liberty of resetting your profile visibility back to public status. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Jan 2, 2023 08:57:57 PM by Ashish Kumar S
Hi
I am now get my first job but my profile gone is private can anyone help me to make public this
Jan 3, 2023 12:15:09 AM by Avery O
Hi Ashish,
Your profile visibility has been reset to public as requested.
Jul 25, 2023 10:16:25 AM by Nageen I
Hi
I now get my first job but my profile gone is private can anyone help me to make public this
Jan 5, 2023 01:55:30 AM by Aneela B
Why does my profile automatically change from public to private over and again? Very frustrating for newbies. I am regular bids @upwork
Jan 5, 2023 10:11:53 PM by Pradeep H
Hi Aneela,
To help keep the marketplace thriving and vibrant for everyone, we occasionally change a profile from public to private. We’ll change your freelance profile from public to private if:
This helps boost your visibility when you’re active and reduce the notifications you get when you’re not. It also helps keep results relevant for clients. I have set your profile visibility back to Public now.
Thank you,
Pradeep
Feb 16, 2023 04:17:19 PM by Tamara S
Hi! Would you help me setting my profile from private to public, please? This doesn´t help me at all.
Feb 16, 2023 06:28:32 PM by Joanne P
Hi Tamara,
Jan 5, 2023 09:49:58 AM by Andrea G
Hi Saima,
Your profile visibility has been set back to public.
Jun 12, 2023 03:03:22 AM by Faria A
Why does my profile automatically change public to private over and again?
Jan 5, 2023 04:07:41 PM by Kamran A
Hi fellow members,
My upwork profile visibility is set on 'Private' and could not change this to Public your inputs are highly appriciated to solve this issue.
My Profile Link:
https://www.upwork.com/freelancers/~01f359fd3106b6f346
Thanks for your time.
Cheers,
Kamran
Feb 21, 2023 05:26:20 AM by Luiggi R
Hello Kamran,
Apologies for the late reply here. I've reset your profile visibility back to public. You can check this help article to learn why it can go private and how you can request for it to be updated in the future.
Feb 21, 2023 08:28:22 AM by Md Taufique H
Hi Luiggi R,
My Upwork profile changed to private. Please change it to public that will help me a lot.
Regards
Md. Taufique
Jan 6, 2023 03:36:09 AM by Subhash C
I am turning my profile from private to public but it is unable to do it. Automatically it gets vanished ?
Jan 6, 2023 05:02:47 AM by Pradeep H
Hi Subhash,
Thank you for your message. I checked your profile and noticed that your profile visibility is already set to Public now.
Thank you,
Pradeep
Jan 10, 2023 06:13:30 AM by Aleksandar A
Go to your Upwork profile and click Profile Settings.
In "My profile" section you can find the Visibility field. There are three options: Public, Only Upwork users and Private.
Jan 10, 2023 06:20:40 AM by Chinedu K
Greetings Upwork customer care.
please I need my account to be removed from private to public. Thank you.
Jan 10, 2023 07:22:45 AM by Annie Jane B
Hi Chinedu,
Thank you for reaching out. Your profile visibility has been set to public.
Jan 11, 2023 07:23:39 AM by Rudra D
Hello,
My Profile Is in Private Mode. I Need to Change It to Public or Only Upwork Users. but It Cannot Be Done.
Thanks
Rudra
Jan 12, 2023 06:04:33 AM by Salman A
Greetings to all.
I trust this finds you all well.
Please help:
How do I turn my availability badge on?My status is set to available but I still get this error when I try to turn on availability badge "You can't turn on this badge because your profile is set to private or unavailable."
Many thanks
Jan 12, 2023 07:12:05 AM by Andrea G
Hi Salman,
Your profile visibility has been set back to public.
Jan 13, 2023 03:08:04 AM by Amer H
Upwork changed my profile to private because i haven't earned in awhile, I am new on upwork, do my best and trying to win, I submited more than 60 proposals in two months but no answer, Its logic that the clients work with old designer , earned designer, top rated and top plus , clinets ignore the new designers even they have good profiels, so its unfair to change profiles to private as long as the designers try and try to win.
I think Upwork have to study this issue to help new designers in keep going ahead.
Thank you
Amer H
Jan 13, 2023 05:34:34 AM by Pradeep H
Hi Amer,
Thank you for your message. I am pleased to inform you that your account is set to Public now. I suggest you take a few Upwork Academy courses to help you get started. You can also sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork. I hope you find these online resources useful in your Upwork journey.
Thank you,
Pradeep