Solved: Re: Locked Private Profile - Page 2

Andrea G · ‎08-01-2023

Hi there, My account was kept private please help me in making it public. thanks

Andrea G · ‎08-11-2023

Hi all,

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

You can request that your profile visibility is reset by clicking this link found in this help article.

Update:

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

View solution in original post

Luiggi R · ‎11-03-2023

Hi Ananya,

Welcome back! Your profile visibility has been reset.

~ Luiggi

Henry T · ‎01-22-2024

Hello Luiggi R,

I have connect to stay visible online but my profile has been set to "Locked Private" Can you please help out?

This is the second time this will be happening, can you please tell me what's happening too, so I can guide against it next time?

Thanks.

Luiggi R · ‎01-22-2024

Hi Henry,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance. You can see this article to learn why this happens.

~ Luiggi

Julia P · ‎02-27-2024

Hello Luiggi R, I made upwork account long ago but wasn't active, but now I want to be active as freelancer now on platform but my profile is locked private. could you help me and would you please make it public??

Andrea G · ‎02-27-2024

Hi Julia,

Your profile visibility has been reset back to public.

~Andrea

Shara D · ‎10-11-2023

Hi Pradeep,

My profile is in private please help me set it to public thank you

Arjay M · ‎10-11-2023

Arjay here stepping in for Pradeep Shara,

I've reset your profile back to public as requested. Best of luck!

~ Arjay

Carolina J · ‎10-14-2023

Hi there, My account was kept private please help me in making it public. thanks

Arjay M · ‎10-14-2023

Hi Carolina,

I can confirm that your request to set your profile back to public has been completed. However, further review needs to be performed on your account. We highly suggest you coordinate with the team through a single ticket created on your account here, and they'll surely assist you accordingly. Thank you!

~ Arjay

Hemant B · ‎10-25-2023

Hi Pradeep, My profile's visibility has also been locked to private. I can't reset it using the reset link either. Please help.
Thanks

Nikola S · ‎10-25-2023

Hi Hemant,

Thank you for reaching out to us. Your profile visibility has been updated.

~ Nikola

Oliva B · ‎10-27-2023

Hi Nikola,

My profile was set to locked private. I just sent a proposal to a perspective client yesterday. May I request to have it set to public again?

Many thanks,

Oliva

Joanne P · ‎10-27-2023

Hi Oliva,

You're profile visibility has been reset to public. Thank you!

~ Joanne

Muhammad L · ‎11-14-2023

Can you please make my profile public ?

Joanne P · ‎11-14-2023

Hi Muhammad,

Your profile visibility has been reset to public. You may log into your account to check.

~ Joanne

Kainaat K · ‎11-18-2023

hello,

My account is set to private. help me to make it visible again or any solution because I have emailed several times but all were unanswered.

Annie Jane B · ‎11-18-2023

Hi Kainaat,

Your profile visibility has been reset.

~ AJ

Qasim S · ‎11-25-2023

Hello there, My Upwork account has been kept private can you please help me to unlock it to public.
Thanks

Luiggi R · ‎11-25-2023

Hi Qasim,

Your profile visibility has been reset. Your profile should be public now.

~ Luiggi

Jingmin H · ‎01-17-2024

Hello Luiggi R,

My account was set to locked private, I'm seeking a solution to make it public. I appreciate the help.

Luiggi R · ‎01-17-2024

Hi Jingmin,

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi

Adnan K · ‎01-24-2024

My profile visibility is set to private. Can you please make it public? Thanks

Pradeep H · ‎01-25-2024

Hi Adnan,

Thank you for reaching out. Your profile visibility is set to Public now.

- Pradeep

Stefan D · ‎02-13-2024

My profile visibility is set to private. Can you please make it public? Thanks

Joanne P · ‎02-13-2024

Hi Stefan,

I can see that your profile visibility has already been reset to public. You may check it by logging into your account.

~ Joanne