Apr 1, 2024 05:40:44 AM Edited Apr 2, 2024 03:15:22 PM by Andrea G
Please have try alot to move my account to public and yet i'm unable to move it
Please help me to move it to public
Solved! Go to Solution.
Apr 2, 2024 03:15:42 PM Edited May 14, 2024 07:18:54 AM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Apr 2, 2024 03:15:42 PM Edited May 14, 2024 07:18:54 AM by Andrea G
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Apr 4, 2024 06:57:43 AM by James K
Can we get my visibility reset. I just got back on Upwork a week ago and have been sending proposals consistently.
Apr 4, 2024 07:59:39 AM by NikolaS N
Hi James,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 27, 2024 06:16:21 AM by NikolaS N
Hi Syed Muhammad,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Apr 7, 2024 11:47:16 PM by Richard B
Hello Andrea, i'm also currently facing this same issue. My account has been kept private for a month now. can you please help solve this
Apr 8, 2024 02:17:15 AM by Pradeep H
Hi Richard,
Your profile visibility is set to Public now.
- Pradeep
Apr 9, 2024 05:23:17 AM by Eisha H
There is no option to change my profile visibility in the Settings. I also tried using the upwork article and used the profile visibility button but it has been over 4 days and nothing has changed.
Can you please check and change my profile visibility? thanks
Apr 9, 2024 06:06:15 AM by Luiggi R
Hi Eisha,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Apr 9, 2024 02:57:23 PM by Gabriel Anthony T
My profile is locked private and the button didn't work please make it public for me.
Apr 9, 2024 10:47:24 PM by Gabriel Anthony T
I've tried this solution but it just sends me to the help center home page. It doesn't work. Please help me.
Apr 9, 2024 11:59:50 PM by Pradeep H
Hi Gabriel,
Your profile visibility is set to Public now.
- Pradeep
Apr 11, 2024 02:22:26 AM by Vitalii S
Hi!
Have 'Locked Private' again, can you please set to public? I asked about 1-2 months ago for same reason and have it again. Why it happened at short time? Thank you.
Apr 11, 2024 03:16:12 AM by Pradeep H
Apr 11, 2024 05:47:40 AM by Muhammad Z
But this thing not workinG on my side now What i will Do? Please help I also Contact with customer suppert 3 time but issue Not still not ressolve
Apr 11, 2024 06:19:38 AM by Luiggi R
Hi Muhammad,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance
Apr 11, 2024 11:01:53 AM by Khalid H
Hi there, My account was kept private please help me in making it public. thanks
Apr 11, 2024 03:18:43 PM by Arjay M
Hi Khalid,
I've reset your profile back to public as requested. Thank you for reaching out!
Apr 15, 2024 06:53:19 AM by Talant U
Hi please set my profile visibility to "Public" since I couldn't do it through ana utomatical button.
Thanks!
Apr 18, 2024 10:29:04 AM by Daniel H
Hello, when I try to change my profile from private to either public or Upwork users, I get the following error:
There was an error loading this page: error [8766581db9bf7301-DFW, 8766581db9bf7301-DFW]. Please contact customer support for assistance: support
I have tried using the chat to log a support request but it goes into a maze of circular logic without actually generating the ticket. Can you help get this reset? I hate the thought of paying for the subscription, but not actually getting the benefits I paid for.
Apr 18, 2024 04:58:08 PM by Harvey Chris A
Hi Andrea,
I have some problems with my profile visibility. I already requested a reset to my profile to make it public and It's been 24 hours now and still not yet resolved. Please get back to me. Thank you!
Harvey
Apr 18, 2024 07:40:32 PM by Joanne P
Hi Harvey Chris,
I checked and can confirm that your profile visibility has been reset to public already. You can log into your account and check.
Apr 20, 2024 05:06:48 AM by Luiggi R
Hi Taha,
Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.
Apr 21, 2024 12:54:07 AM by Muhammed H
Kindly change my profile to public. I have been trying unsuccessfully to change the profile from locked private to public, to no avail.
Apr 21, 2024 02:37:54 AM by Pradeep H
Hi Muhammad,
Your profile visibility is changed to Public now.
- Pradeep
Apr 21, 2024 11:38:55 AM by Cindy D
I would also like my profile to be set to available?
Thank you in advance!
Apr 21, 2024 11:50:03 AM by Luiggi R
Hi Cindy,
Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance
Apr 22, 2024 07:47:05 PM by Anjana C
I'm a new user I need some connect to do my work please help me
Apr 22, 2024 09:51:59 PM by Joanne P
Hi Anjana,
We checked your account and can confirm that it is already set to public.
Apr 23, 2024 12:00:38 AM by Samuel J
Hello, please my account also got changed to private can you help me out?
Apr 23, 2024 01:16:55 AM Edited Apr 23, 2024 01:17:47 AM by NikolaS N
Hi Samuel,
Thank you for reaching out to us. Your profile visibility is now updated as per your request.
Apr 24, 2024 05:49:51 AM by Solomon H
Hi, I have been trying to get help from upwork for several days, my profile was automatically set to locked private, but i need it as public please help me
Apr 24, 2024 11:26:41 AM by Solomon H
please can you cange my profile visibility from private to public, I have repeatedly message anyone I can find and can't seem to find any help or even a response
Apr 24, 2024 05:45:18 PM by Arjay M
Hi Solomon,
I've changed your profile back to public as requested. Thank you for reaching out!
May 1, 2024 03:45:14 AM by AJEIGBE A
My profile is set automatically to Locked private
Please kindly help me to set it back to public, thank you.
May 1, 2024 04:35:06 AM by Pradeep H
Hi Ajeigbe,
Your profile visibility is set to Public now.
- Pradeep