Locked Private Profile

[d5f56afc]

Please have try alot to move my account to public and yet i'm unable to move it 

Please help me to move it to public 

[alyssamarielg]

Hello! I need help setting my profile to public, please. It has been locked to private.

[PradeepH]

Hi Alyssa,

Thank you for your message. Your profile visibility is set to Public now.

- Pradeep

[517bc8f9]

My profile is set to  Locked Private. Could you please set it to public. 
Thanks

[573e0775]

Hi, 
My upwork account has been private. Kindly make it public.

[PradeepH]

Hi Khalid and Basharat,

Thank you for your message. Your profile visibility is set to Public now. 

- Pradeep

[batoolrida20]

Hello, My profile is also set to private mode, kindly change it too.

[LuiggiR]

Hi Rida,

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance.

[d1acb68f]

Locked Private Profile

My account has been set to private, I am trying to make it public but am unable to do that.

Please help me make my account public.

[NikolaS]

Hi Malaika,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[47720bed]

Hi Andrea,

Can you please make my profile public.

[6ff55b1f]

Hi AndreaG,

I have been trying for 7 hours for soembody to respond. We are trying to post a job. Not recieving our verification email. 

Can you please help.

[8714b8ba]

Hi, I have upgraded to Freelancer Plus, but I cannot switch my profile to public. Can you please help me?

[LuiggiR]

Hi Roland,

I'm sorry you are having trouble switching your profile to public. Are you getting an error message when you try it? If you could share a screenshot of what you see on your end, that would be helpful. Remember that you can update your profile visibility from your Profile Settings page. 

[8714b8ba]

Hi LuiggiR, problem solved. Thank you for your support.

[c8bdd001]

Thanks

Exactly what I did.

[7a237a99]

Hello,

My profile is still set to private and locked and i have no other option of how to make it public. what do i do please? 

Thank you 

[IvygailJ]

Hi Katarzyna and Christine,

Thank you for reaching out. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[armatys]

Hello, Ruth

My profile was lock to private, I can not set it back to public by myself. I would appreciate help with this problem.

Thank you in advance.

[e9a9ed81]

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

[IvygailJ]

Hello Albert,

Thank you for reaching out. Your profile visibility has been updated. Please check this helpful article to learn more about how you can avoid having your profile automatically set to private.

[39b1bb57]

Hello, 

I've tried logging and out on my upwork to reset the private status change to public. Can anyone please help me to change it thanks 

[LuiggiR]

Hello James,

I see you are currently an exclusive member of the agency you're part of. As an exclusive member, you cannot update your profile visibility yourself. You will need to discuss this with a Business Manager or the Agency Owner so they can update your visibility. Feel free to check this article to learn more about the differences between exclusive and non-exclusive agency members.

[517bc8f9]

Hello, please I need help with changing my private profile yo public. Thank you.

[573e0775]

My profile was lock to private, I can not set it back to public by myself. I would appreciate help with this problem.

Thank 

[ArjayM]

Hi Khalid and Basharat,

I've reset both of your profiles back to public as requested. Thank you for reaching out!

[filvt]

Hello,

Please assist on updating my profil into public or avaiable now. Thank you.

[tinie12]

Hi, my account is Locked Private. Can you help me make it public? Thank you.

[32e62ea4]

I don't know what happen my profile set as private i already done one job and have verify account kindly set this public

[ArjayM]

Hi Muhammad,

Thank you for reaching out. Please know that if you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

When this happens, your profile is not shown in freelancer search results, but clients can still see your profile when you submit proposals. 

I've reset your profile back to public as requested. For future reference, you can request that your profile visibility be reset by clicking this link found in this help article.

[fac70a29]

My name is numad ali.my profile is sett to be private .kindly turn it back to public from private .I've also done my last job last month

[PradeepH]

Hi Numad,

Your profile visibility is set to Public now.

- Pradeep

[elena_udalova]

Hello, my account has been kept private, please help me to make it public. Thank you

[NikolaS]

Hi Elena,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[4669e323]

Hi there 

Does anybody know any email addresses which you can use to get in contact with customer support, or is it purely through this forum ? Tried chatbot etc but no luck. 

[thekohser]

It seems clear to me that Upwork's senior leadership is not actively interested in resolving the problems of mainstream users/customers.

[JoanneP]

Hi Kieran,

I’m sorry to learn you weren’t able to contact the Upwork Support Team directly, or file a ticket after interacting with the chatbot.
To access our support services, it would be best to follow the steps below:

1. Navigate to the Help Center’s navigation bar and select the “Contact Support” option.
2. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot.
3. Type in a question or topic and click “Send.” The chatbot will provide relevant articles related to your question.

We strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

We'd be happy to assist you here, too. Please share more information about the issue, and we'll gladly help you with it. 

[4669e323]

Hi Joanne 
I have tried that, it was regarding resetting my profile to public. Have tried the reset link however it doesn't seem to be working. 

[NikolaS]

Hi Kieran, 

Thank you for reaching out to us. Your profile visibility is now updated as per your request. 

[737e6aee]

Hello,

I am facing an issue regarding changing my profile from private to public with Upwork support. I have tried changing it 2-3 times before and it changed first time, but this time when I click on "reset visibility," neither a popup message appears saying my profile will be public within 4 hours nor am I receiving any emails regarding this. Can someone help me with resolving this issue?

[ArjayM]

Hi Shehmeer,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with more information and further assistance.