May 24, 2022 12:53:41 AM Edited May 24, 2022 07:09:12 AM by Annie Jane B
Good afternoon! I can't withdraw money from upwork! Writes the name does not match.
I changed my profile name, maybe I need to go through verification? Send passport details?
This question has already been asked, it has not been resolved!
I ask for help, I am from Ukraine, and I really need to withdraw the money earned!!
Thanks for the help!
**Edited for Community Guidelines**
May 24, 2022 07:22:10 AM by Annie Jane B
Hi Yulia,
I checked your account and can confirm that the name has been approved. Generally, it takes 24-48 hours for our team to review name mismatches on your profile and bank details.
As for not being able to withdraw, I saw that you added a new payment method today. Please be advised that for security reasons, it will become active in three calendar days. Kindly check this article for more information on how you can manage your payments.
May 24, 2022 08:04:33 AM by Yuliia V
Thanks for the answer!
I can't figure out why the name is like that. Can you send me a passport photo?
The correct name was confirmed to me back in April, why is writing again Jylia Vasilenko
Правильно Yuliia