Refunded amount not receive

[4aa40609c2e0cd42]

Hi

I cancel a conteact, upwork show payment refunded, but bank not added refunded money.10 days over.please help

[LuiggiR]

Hi Al,

I'm sorry to hear you have not received your refund credit. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.