May 19, 2024 04:07:22 PM by Paula F
Someone asked me to talk to them by email, off-platform, is that okay?
I would like to know if that can be done, or do all messages and so on have to be within the platform, thank you.
May 19, 2024 09:21:47 PM by Pradeep H
Hi Paula,
I completely understand the importance of clear communication and building trust with clients on Upwork. It's natural to seek the most common means of interaction. However, for your safety and peace of mind, we strongly recommend conducting all communication within the Upwork platform until you receive an offer from the client on the platform. This ensures transparency, accountability, and protection for both parties involved.
Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.
If you have any further questions or need assistance navigating communications within Upwork, please don't hesitate to reach out to our support team. We're here to help ensure your experience on Upwork is both successful and secure."