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Suraj's avatar
Suraj S Community Member

Submit A Proposal button not working. What's wrong?

I'm trying to submit a proposal but the button not working. Please help!

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

The bug that was causing "Submit Proposal" button to be unresponsive has been addressed by our engineers over the weekend. We'll be closing this thread from further replies.

 

Thanks!

~ Valeria
Upwork

View solution in original post

62 REPLIES 62
Nurullah's avatar
Nurullah Y Community Member

The problem is solved thanks a lot.

Chuks's avatar
Chuks W Community Member

I purchased over 100 upwork connect that's reflecting on my balance, but I still can't send proposals.

 

 

Joanne's avatar
Joanne P Retired Team Member

Hi Chuks,

 

Are you getting an error message when you tried to submit a proposal? 

~ Joanne
Upwork
Chuks's avatar
Chuks W Community Member

Yes, I'm getting an error message, it's the same for a user with
insufficient connect for a proposal.

Nikola's avatar
Nikola S Retiring Moderator

Hi Chuks,

 

Thank you for following up and clarifying. Could you please share a screenshot of the error message you receive on your end so that we can assist you accordingly? 

~ Nikola
Valeria's avatar
Valeria K Community Member

Hi All,

 

The bug that was causing "Submit Proposal" button to be unresponsive has been addressed by our engineers over the weekend. We'll be closing this thread from further replies.

 

Thanks!

~ Valeria
Upwork
Jacob's avatar
Jacob T Community Member

Still not working...

Jacob's avatar
Jacob T Community Member

Hi,
I'm having the exact same problem. After re-writing my cover letter etc. 5 times I tried another browser and it's the same result. The performance on the Upwork website is generally horrible but lately it hangs more when clicking stuff, logging in etc. 

Nikola's avatar
Nikola S Retiring Moderator

Hi Jacob,

 

I would be happy to help. Could you please share a screenshot or video recording from your end so that we can check and assist you accordingly? 

 

~ Nikola
Jacob's avatar
Jacob T Community Member

Hi Nikola,

Thanks for your reply.

I "accept interview" write my cover letter etc. and nothing happens when pressing submit proposal. I've cleared my cache, tried several different browsers, machines etc.
jacob_toxenworm_0-1650377273911.png

 

Here's a proposal I want to decline, it just says { "message": "Sorry, something went wrong. Please try again later." } along with the following message. 

jacob_toxenworm_1-1650377324653.png


I have used Upwork as a client for years and was always amazed how slow and buggy the webiste was. Imagine what a  great experience I'm having accepting and declining my first job offers and neither works...


Andrea's avatar
Andrea G Community Manager

Hi Jacob,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Titus's avatar
Titus N Community Member

Hello admin,

My Submit button has been deactivated, after being away for a while. I cannot submit proposals.

Please help

Thank you

Arjay's avatar
Arjay M Retired Team Member

Hi Titus,

 

I have checked your account and I can't seem to replicate the issue. Could you please reach out to me via PM (click on my name) with at least one of the job posts you're having difficulty saving or submitting a proposal to? This way I'll be able to take a closer look at the error and assist you accordingly.  Thank you.

 

 

 

~ Arjay
Upwork