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Suraj's avatar
Suraj S Community Member

Submit A Proposal button not working. What's wrong?

I'm trying to submit a proposal but the button not working. Please help!

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

The bug that was causing "Submit Proposal" button to be unresponsive has been addressed by our engineers over the weekend. We'll be closing this thread from further replies.

 

Thanks!

~ Valeria
Upwork

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62 REPLIES 62
Christopher's avatar
Christopher B Community Member

Same issue for me on both Chrome and Safari.  Button is there but clicking it does nothing along with any other button on the page. 

Serhii's avatar
Serhii D Community Member

I've also noticed that "Save Job" button is inactive and there is vue.js error in the browser's console.

Jeanne's avatar
Jeanne H Community Member

I have the same issue. I dumped everything and rebooted. Tried 3 browsers. Still the same. When I reported it to Upwork, they sent me a helpful response telling me to do exactly what I had already done. They also included a link to clear the page. It did not work. I am still unable to submit an application. It is on Upwork's end.

Matthew's avatar
Matthew S Community Member

Hey again, that did work a month ago. I'm having the same problem again and I have cleared everything. Are there any other solutions or known causes of this issue?

 

Thanks

Valeria's avatar
Valeria K Community Member

Hi All,

 

We checked with our engineers and confirmed that there was an issue earlier that was causing issues with submitting proposals. However, the team has released a fix for that issue since then. I've also checked a few cases and see that in many of them clearing cache and cookies made sure the issue didn't happen again post-fix. However, if you continue experiencing same issue, we'll need more details about the error you're getting so we'll have team members reach out to you. 

~ Valeria
Upwork
Matthew's avatar
Matthew S Community Member

Still not working though

Kevin Alexis's avatar
Kevin Alexis Z Community Member

Good day, I can't submit a proposal to https://www.upwork.com/jobs/~0176ea6a7eed5835fb.

When I click on submit proposal nothing happens and it doesn't load or take me to the next step it just stays on the same page.  I already did https://www.upwork.com/ab/account-security/clear-cookies.

I would love some assistance on this. Thank you!

Pradeep's avatar
Pradeep H Retired Team Member

Hi Kevin,

 

Thank you for your message. I am unable to replicate any issues with submitting proposals. Could you please try using a different browser? Feel free to message us if problems persist. 

 

Thank you,

Pradeep

Andrei's avatar
Andrei C Community Member

Hello,

 

I can't submit proposals either, the button is green but it doen't do anything when I click it. I tried with 2 different browsers so it's not that.

 

Thanks

Dmytro's avatar
Dmytro U Community Member

Hi Pradeep,

I have the same issue, but with different browsers and emptying cache & cookies, it still doesn't work. The button isn't working.

I would love to get some help with fixing it.
Thanks.

Dmytro's avatar
Dmytro U Community Member

Hello everyone,
I have the same issue. I'm clicking Submit a Proposal button, but nothing happens. I'm using the Chrome browser.

I've emptied cache & cookies, tried different browsers, and used the incognito window in Chrome (the last option worked for like 5 min and then stopped).

I'm still not able to submit proposals. 
Could you please help me?

Amandeep's avatar
Amandeep K Community Member

I can't save a job, when I open a job in seperate tab:
- instead of green icon, the whole box is like gray,  (page loads successfully)
- I can save a job, when a list of jobs are show, i.e in search results... I can use the thumb icons, and save icon too. 

Also, I can't submit proposals. Although, the submit a proposal button is green. 
Neither does the hover works the menu items. If I hover on on any of the Menus, nothing drops down. 

What is the issue?

 

Andrea's avatar
Andrea G Community Manager

Hi Amandeep,

Thank you for bringing this to our attention. We'll have one of our agents reach out to you directly via support ticket in order to help identify this issue.

~Andrea
Aaron's avatar
Aaron S Community Member

I am able to submit proposals on the app but not on any browser. I cleared my cache and tried multiple browsers. Page doesn't seem to reload as others are saying but it just does nothing. All ad-blockers have been turned off as well.

Salman's avatar
Salman K Community Member

Hi there,
Hope you are doing well. I have a similar problem. I can't submit a proposal for some jobs, while it's ok to submit for the others. I checked them and these jobs were not closed, they are active. Please help me to correct the problem.
Thank you in advance

Andrea's avatar
Andrea G Community Manager

Hi Salman,

One of our agents will reach out to you via support ticket in order to assist you with this.

~Andrea
Nazila's avatar
Nazila M Community Member

Hi

 

I opened a new account couple of days ago as a freelancer. When I click on 'Submit Proposal' button system redirects me to a page that says 'Your phone is successfully verfified'. I am unable to submit proposals. Please let me know if I missed something.

 

Thanks

 

Andrea's avatar
Andrea G Community Manager

Hi Nazila,

Someone from our team will reach out to you via support ticket in order to assist you.

~Andrea
Muhammad Noman's avatar
Muhammad Noman R Community Member

My Proposal Button is not working sometimes when I open the Job post in the 2nd tab.

My ID is verified & I'm facing this problem for 2 days.

I reinstall my Chrome browser & also disable my windows defender but it didn't work.

 

 

Andrea's avatar
Andrea G Community Manager

Hi all,

 

Thank you for your reports and your collaboration with our support team. They have been able to identify the issue now and are working on a fix as soon as possible.

 

We'll let you know here once we have more information,

~Andrea
Evgen's avatar
Evgen B Community Member

Hi!
In my profile, the button "Submit A Proposal" in some job offers does not work. Why? How can I fix this problem?

Andrei's avatar
Andrei C Community Member

Hello,

 

Is there something wrong with the "submit proposal" button? I click on it and it doens't do anything.

 

Thanks,

Andrei

Evgen's avatar
Evgen B Community Member

In my profile, the button "Submit a Proposal" in some job offers does not work. Why? How can I fix this problem?

Manilal's avatar
Manilal B Community Member

1. The 'submit' button is not working for me in chrome but its working perfect in safari browser

2. Again the 'submit' is working good in chrome as long as you click the job in news feed and job post opens up as slide popup in feed page itself & not in a separate tab (screenshot attached incase the explanation is a bit confused)

 

screenshot-www.upwork.com-2022.04.14-18_54_33.png

Matthew's avatar
Matthew S Community Member

Interesting, It's not working for me in any browser.