UNABLE TO DOWNLOAD FILE

[chi_omawonder]

Hi there, I received a password-protected file from a client. Upwork is unable to scan it, so I cannot download and work on it. Kindly assist.

[PradeepH]

Hi Chioma,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep