Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Nasim, please check this help article for more information about the correct format of the bank codes. That said, since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Misba,
Check this help article for the correct format of bank codes. If your bank is not in our database or has recently changed its information, you can manually enter your bank details by selecting the "enter branch address manually" option. Click "enter it manually" on the pop-up that appears, and a new form will appear to let you enter your bank details. Confirm the code and other information with your bank before entering changes manually to avoid potential withdrawal problems.
Hi Ruiyu,
Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
Hi Ruiyu,
Hi May, Thank you for your message. I will have our support team contact you for further assistance.
Thank you,
Pradeep
Hi Leiming,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Hi Nicholas,
Someone from our team will reach out to you via support ticket in order to assist you further.
Hi Abelia,
I'm sorry to hear that you're having difficulties setting up your payment method. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
Hi Yeshwant,
We appreciate you reaching out and I sincerely apologize for not being able to get back to you sooner. I have checked your account and I can see that you successfully set up your local bank as your payment method. Let me know if you need further assistance. Feel free to check this help article for more information.
Hi Elena,
I'll have one of our team members will reach out to you directly via a support ticket to assist you further in adding a payment method.
Hi Ansh,
I'm sorry to hear about your experience. I saw that the agent assigned to your ticket has already responded to you. Please, refrain from creating new tickets and instead use the existing ticket about this case to provide any additional information or ask questions. That will allow our teams to assist you more efficiently.
~ AJ
Hi Naresk Kumar,
Can you please confirm if the error message is giving you the option to "Enter branch address manually"? If so, please try to enter and let us know if you're still having an error. If you can provide screenshots of the error that would be extremely helpful. Looking forward to your response.
Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Duanchuiliu,
You can enter your bank's information manually in order to be able to add it as a payment method. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals. Please check out this help article for more information about the correct format of the IFSC codes.
Hey Andrea, I'm having the same issue and followed the instructions. These are my options when trying to add a withdrawal method. When I click Set Up, it guides me to enter my debit / credit card details and it obviously states recommended for U.S while I'm based in Canada.
Please advice on next steps
Hi Chandni,
Thanks for reaching out to us. Please know that you'll see this message as this is best recommended for users in the US but users from other countries may also use this option. This does not mean your account is being detected as from the US and not Canada. If you have other payment methods like Direct Deposit and Wire Transfer, you may choose them.
~ AJ
Hi Jyoti,
Thank you for reaching out to us. Your bank's IFSC is typically found on your checkbook or the RBI website. Each bank's branch has its own IFSC, so check with your bank to ensure you use the correct code. We encourage you to provide us with your correct branch IFSC to avoid delay in receiving your funds.
Let us know if you need further assistance afterward; we'll gladly help.
Hi Saima,
Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
