Apr 22, 2022 01:34:13 AM by Ruiyu L
Hi,
I am a freelancer from Canada. I can't enter my local bank information to get paid. When I try to enter the institution number and transit number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail.
Thanks,
Ruiyu
Solved! Go to Solution.
Sep 15, 2022 08:55:04 AM Edited Aug 31, 2023 06:29:19 AM by Andrea G
Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
Important things to know:
Apr 3, 2024 12:03:23 PM by Aly Mei L
Hello - this doesn't work for me. I get error message saying my bank is not accepted. I've tried multiple banks (biggest/common banks in Singapore) and all don't work. Can you help?
Apr 3, 2024 07:24:04 PM by Arjay M
Hi Aly,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 9, 2024 12:43:56 AM by MUHAMMAD A
Hi there,
I withdrew my funds from the Agency profile yesterday, but I have yet to receive my payment or any confirmation email. I urgently request assistance with this matter. Thank you.
Apr 9, 2024 01:33:22 AM by Nikola S
Hi MUHAMMAD,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 7 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. I
Feel free to check this help article for more information.