Apr 22, 2022 01:34:13 AM by Ruiyu L
Hi,
I am a freelancer from Canada. I can't enter my local bank information to get paid. When I try to enter the institution number and transit number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail.
Thanks,
Ruiyu
Solved! Go to Solution.
Sep 15, 2022 08:55:04 AM Edited Aug 31, 2023 06:29:19 AM by Andrea G
Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
Important things to know:
Jul 24, 2021 07:37:41 PM by Divyansh S
Jul 24, 2021 08:28:55 PM by Avery O
Hi Divyansh,
Each bank's individual branch has its own IFSC, so check with your bank to make sure you use the correct code. If you provide us with the IFSC of your bank's head office, your payment will get routed from it to your branch based on your account number and account holder information. However, this extra step might result in a delay in receiving your funds, so we encourage you to make sure you provide us with your correct branch IFSC.
You have added 2 new payment methods (Direct to Local Bank) just recently. Once the three-day security period is over, and there are no issues with your bank account information, you should be able to start using this payment method to withdraw your earnings on Upwork.
Jul 24, 2021 08:29:55 PM by Divyansh S
Jul 24, 2021 09:05:04 PM by Avery O
Hi Divyansh,
I cross-checked the information on your account and the information I found on ICIC Bank's website. While I cannot share your bank account details for privacy reasons, I can confirm that the information on the bank's website and your Upwork account match. If you believe that the information is wrong, you may remove it and re-add the same bank account. I would definitely recommend that you double-check your bank's information on ICIC Bank's website for the correct information.
May 2, 2023 07:20:13 AM by Anuj R
Hi Avery,
I have entered correct IFSC code but upwork always shows that bank not found. I have checked the IFSC code correctly and found that it's correct and I also tried to entered branch address manually but I didn't get any help. I hope that I can get help from you.
~Anuj
May 2, 2023 08:33:34 AM by Nikola S
Hi Anuj,
Could you please try to enter your bank information manually by selecting the "enter branch address manually" option? On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details.
Please check this help article for more information about the correct format of bank codes. Let us know if the issue persists.
Jul 29, 2021 12:05:38 AM by Vinoth K
Hi,
I’m Vinoth from India and I’m trying to add a local bank account but whenever I add the IFSC code it says that bank can not be found contact support. I am sure that the banking code is correct and there is something wrong at Upwork’s end. The bank is AXIS bank which is a national bank here in India. The IFSC Code is UTIB0002986 which is correct and could not enter in upworks.
Can you please assist me here? Waiting for your valuable response.
Jul 29, 2021 12:11:37 AM by Goran V
Hi Vinoth,
Could you try to add your payment manually by clicking on the hyper link on the window where you're adding your bank code? Thank you.
Jul 30, 2021 02:16:54 AM by Vinoth K
Hi Goran,
I could enter the bank details manually and update. However i am getting the following error.
"Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account."
As it is the current account in the name of the comapny account that i own. Please help to resolve this issue
Jul 30, 2021 03:27:26 AM by Aleksandar D
Hi Vinoth,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Aug 2, 2021 10:16:31 AM by Parth R
My Bank IFSC code is KKBK0002862.
I am not able to find bank details.pls, help as soon as possible.
Aug 2, 2021 11:03:21 AM by Andrea G
Hi Parth, please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Sep 23, 2021 05:05:35 AM by Goran V
Hi Karan,
Could you please follow the steps Andrea shared in her post below:
If you're still experiencing any problems after this, let me know. Thank you.
Sep 23, 2021 09:11:52 AM by Vikrant N
Hi,
when setting up my profile I am entering my IFSC code but the upwork is showing that it can not found the bank.
Sep 23, 2021 10:11:45 AM by Bojan S
Hi Vikrant,
Could you please check this help article for more information about the correct format of the bank codes. Additionally, please contact your bank and confirm if you have the correct code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ’’enter branch address manually’’ under the bank not found a section of your bank information tab.
Let us know if the issue persists.
Thank you!
Dec 15, 2021 11:50:40 PM Edited Dec 15, 2021 11:56:01 PM by Goran V
Hi, when I am trying to add my firm account details for withdrawls, I am getting attached error. My bank IFSC code is ICIC001805.
Please look over it and let me know the posibilities to add the deatils into my Upwork account.
Thanks.
Dec 15, 2021 11:56:59 PM by Goran V
Hi Shivaprasad,
Could you try to add your bank account manually by clicking on the hyper link "enter branch address manually"? If you're still experiencing any problems after this, let me know here. Thank you.
Dec 16, 2021 12:26:39 AM by Shivaprasad S
I have added the branch adress manually, this time I am getting beneficiary name mismatch error. Can you please resolve it?
Thank you.
Dec 16, 2021 12:48:04 AM by Goran V
Hi Shivaprasad,
Please allow 72 hours for the review on your new payment method to be finished. If any additional information is needed, our team will reach out to you directly. Thank you.
Jan 16, 2022 06:23:01 AM by Pritam J
Hello
Upwork Team - I have my bank IFSC code, but when I enter and click on find, it is showing me that bank not found. Please help me.
Thanks.
Pritam
Jan 16, 2022 08:00:27 AM by Nikola S
Hi Pritam,
Could you please try to add the bank information manually by selecting the "enter branch address manually" option, if you're sure you're entering the correct number and the system is not recognizing it? You may also check this help article for more information about the correct format of bank codes.
Feb 2, 2022 08:17:46 AM by Meghana R
Hello,
I have tried entering the IFSC code manually, and it isn't detecting my bank. Please revert back asap. Been facing this issue for a month, could really use some assistance.
Thank you.
Feb 2, 2022 08:00:08 AM by Avi D
Hi
unable to add a local bank account (this is correct IFSC code) = CITI0000004 , my bank name is CITI bank.
I tried to enter manually as well but there is no option that allows me to do that. Have attched the screenshot for your reference where there is no green-hyper link to enter anything manually.
Any help is greatly appreciated !
Thank you very much! 🙂
Feb 2, 2022 09:02:44 AM by Andrea G
Hi Avi,
Could you please try including the full code before clicking the Find button?
Feb 2, 2022 09:48:53 AM by Avi D
Hi Andrea,
That was helpful indeed! I was able to proceed further so thank you so much on that tip!
Now i am getting "account name mistmatch error". (attached the screenshot for reference)
What do i do here ?
All help greatly appreciated! 🙂
Feb 2, 2022 11:25:30 AM by Bojan S
Hi Avi,
Please allow 48 hours for the name mismatch on your account to be reviewed.
Thank you!
Feb 12, 2022 10:35:00 AM by Luiggi R
Hi Atharva,
Could you please try to add the bank information manually by selecting the "enter branch address manually" option, if you're sure you're entering the correct number and the system is not recognizing it? You may also check this help article for more information about the correct format of bank codes.
Mar 1, 2022 03:15:11 AM by Nishant R
I put in my bank's IFSC code but it's showing that the bank isn't found. This is withholding my payment.
Mar 1, 2022 03:19:49 AM by Goran V
Hi Nishant,
Could you please try to enter the bank address manually? You'll see the green link ''enter branch address manually'' under the bank not found a section of your bank information tab. Let us know if the issue persists.
Mar 23, 2022 11:47:53 PM Edited Mar 24, 2022 02:06:18 AM by Pradeep H
I can't add my local bank account as payment method ! It keeps saying incorrect format.
I've cross checked many times and there's no error from my side. All the details I have entered are correct, yet it shows incorrect format ! Can someone help me in resolving this issue !
**Edited for Community Guidelines**
Mar 24, 2022 12:51:40 AM by Samrudh S
My issue has been resolved now. Please ignore this post since i don't see any option to delete this post.
Mar 26, 2022 08:48:23 PM by Aditya P
I am facing the same issue. May I know how did you resolved that issue?
Mar 26, 2022 10:01:03 PM by Avery O
Hi Aditya,
I can try to assist you. Could you please share the bank that you're trying to add to your Upwork account?
Mar 26, 2022 10:39:31 PM by Aditya P
Thanks for responding. Is it safe if I share that in this public post/topic?
Mar 26, 2022 10:47:40 PM by Avery O
Hi Aditya,
Please just send me the bank name and not your bank account details, and I'll try to look into it for you.
Mar 26, 2022 11:10:12 PM Edited Mar 26, 2022 11:11:19 PM by Avery O
Hi Aditya,
I read this about the State Bank of India here -
"With the introduction of the core banking system (anytime anywhere banking) way back in 2004, State Bank of India has moved from its conventional account number to longer 11 digits SBI account number. For some of the transactions, it may run up to 17 digits (with 6 zeros prefixed to your account number)."
Please try prefixing your account with zeros so that there are 11 digits to your account number. In the same article, they identified ways on confirming your account number by cross-checking the information in the following -
Please also check your account number with the bank's Customer Care hotline. If you've tried everything and the issue persists, don't hesitate to come back here and our team will assist you.