Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Varsha, please check this help article for more information about the correct format of bank codes. That said, since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Aseem,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Hi Chetan,
Thank you for reaching out to us. Kindly check this help article for more information about the correct format of the bank codes. Additionally, please contact your bank and confirm if you have the correct code. If the bank confirms that you have the correct code, please try entering the branch address manually by clicking the green link that says ’’enter branch address manually’’ under the bank not found a section of your bank information tab.
Let us know if the issue persists. We'll be happy to help you!
~ AJ
Hi Arjun,
You can enter your bank's information manually in order to be able to add it as a payment method. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals. Please check out this help article for more information about the correct format of the IFSC codes.
Hi Arjun,
I checked your account and it looks like you already have an open ticket with our team. Please allow them time to review and update you directly on the same ticket for further assistance.
Hi Arjun,
Thank you for reaching out to us. A corresponding email was sent to you for this ticket. Replying to the email would open the ticket and direct it to the agent handling your concern.
~ AJ
Hi Anubhav,
Thank you for reaching out to us. You can enter your bank's information manually in order to be able to add it as a payment method. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals. Please check out this help article for more information about the correct format of the IFSC codes.
Hi Rahul,
Thank you for reaching out to us. You can enter your bank's information manually in order to be able to add it as a payment method. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals. Please check out this help article for more information about the correct format of the IFSC codes.
~ AJ
Hi Yogesh,
Thank you for your message. I have escalated your report to the appropriate team and one of the members will be assisting you further via a support ticket. You can access your ticket and coordinate with the team on this page. For the time being, you may want to see this help article for more details or you can check with your local bank for the most accurate information.
Hi Wisdom,
Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Hi Wisdom,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Hi Pretish,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Hi Sneha,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
~ AJ
