Apr 22, 2022 01:34:13 AM by Ruiyu L
Hi,
I am a freelancer from Canada. I can't enter my local bank information to get paid. When I try to enter the institution number and transit number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail.
Thanks,
Ruiyu
Solved! Go to Solution.
Sep 15, 2022 08:55:04 AM Edited Aug 31, 2023 06:29:19 AM by Andrea G
Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
Important things to know:
Jul 1, 2020 06:46:44 PM by Vinod K
Jul 1, 2020 11:38:58 PM by Joanne P
Hi Vinod,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jul 2, 2020 04:44:54 AM Edited Jul 2, 2020 04:58:50 AM by Goran V
Hello Upwork Team
Already a ticket has been raised since I was not able to transfer funds to my local bank account. The eror msg is "bank not found".
Now, while trying to connect paypal "beneficiary name mismatch" is the error.
I am attaching both my pancard and aadhaar here. Kindly review.
My paypal shows my full name as on Pancard. While for verification on Upwork I used my aadhaar. That is the only difference. Kindly do update the status from your end.
Thanking You
**Edited for Community Guidelines**
Jul 2, 2020 04:59:41 AM by Goran V
Hi Vinod,
Rest assured that we are currently reviewing and processing name mismatch errors as quickly as possible. Apologies for the delay.
Jul 2, 2020 05:51:26 AM Edited Jul 2, 2020 06:14:47 AM by Goran V
Thank you Goran
1. My primary preference is local bank transfer. And my aadhaar name matches perfectly with savings bank account which is Vinod Kumar V R
2. Paypal is only secondary preference. Here my paypal name matches with my pancard. The initial V R is extended to Vikrama Rajan Karuthedathu(fathers name) on my paypal and pancard.
The documents previously attached are for your verfication to let you know that I am the son of Vikrama Rajan Karuthedathu. I am also attaching the back side of aadhaar which shows my fathers name.
Thank You
**Edited for Community Guidelines**
Jul 2, 2020 06:16:12 AM Edited Jul 2, 2020 06:52:47 AM by Goran V
Hi Vinod,
Please keep in mind that this is a public Community and I would strongly advise you not to post any private details publicly for your own safety.
Posting private details is a violation of our Community Guidelines as well.
Feel free to follow up on your ticket directly with any additional questions and our team will assist you further. Thank you.
Apr 30, 2021 12:08:31 PM by Ravi K
I am trying to add my bank details however upwork is not able to locate my bank even with the correct IFSC code.
Please help!!
Apr 30, 2021 01:04:42 PM by Andrea G
Hi Ravi, please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
May 3, 2020 11:54:14 PM by Goran V
Hi Krupa,
Just to clarify, did you meant you`re not able to locate a field where to add your IFSC code, or you`re not able to locate your own IFSC number so that you can add your payment method? Thank you.
May 4, 2020 12:04:37 AM by Krupa K
May 4, 2020 12:47:14 AM by Goran V
Hi Krupa,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your setting up your payment method. Thank you.
Jun 3, 2020 10:24:03 AM by Krushanu C
Jun 3, 2020 12:42:27 PM by Bojan S
Thank you for reaching out to us, Krushanu.
One of our team members will reach out to you directly via a support ticket to assist you with your concern.
Jun 24, 2021 11:13:05 PM by Ayushi S
Jun 25, 2021 02:02:05 AM by Aleksandar D
Hi Ayushi,
I checked and it looks like you already added your account. Could you please let me know if you still need help with this?
Thank you.
Dec 22, 2021 09:46:39 AM by Pitambar S
Hello Team - I have my bank IFSC code, but when I enter and click on find, it is showing me that bank not found.
Can you please assist me here? Waiting for your valuable response.
Kind regards
pitambar
Dec 22, 2021 10:12:20 AM by Bojan S
Hi Pitambar,
Could you please check this help article for more information about the correct format of the bank codes? Additionally, please contact your bank and confirm if you have the correct code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ’’enter branch address manually’’ under the bank not found a section of your bank information tab. Let us know if the issue persists.
Thank you!
Dec 24, 2021 02:13:48 AM by Pitambar S
Hi,
I double checked the IFSC code with the bank, it's correct. I tried entering it manually, and requested a transfer to my local bank account but my payment request got declined.
Looking forward to a solution, please assist.
Kind regards
Dec 24, 2021 02:20:38 AM by Goran V
Hi Pitambar,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Sep 21, 2020 09:34:26 PM by Prasad M
Sep 21, 2020 10:34:30 PM by Joanne P
Hi Prasad,
One of our agents will reach out to you via ticket and will be assisting you further. Thank you.
Feb 9, 2021 06:17:28 AM by Chirag S
I am facing the same problem, could you please help me to resolve it?
Feb 9, 2021 06:19:02 AM by Goran V
Hi Chirag,
Could you try to add the bank information manually by selecting the "enter branch address manually" option? If you're sure you're entering the correct number and the system is not recognizing it. You can also check this help article for more information about the correct format of bank codes. Thank you.
Mar 9, 2022 08:07:52 AM by Siddharth B
Hello Team,
I have the same issue. I have my bank's IFSC code but upwork says bank isn't detected.
Can you help me with this issue?
Thanks
Siddharth.
Mar 9, 2022 09:05:41 AM by Andrea G
Hi Siddharth, please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Mar 20, 2021 06:39:31 AM by Duraimurugan D
Mar 20, 2021 07:37:45 AM by Nikola S
Hi Duraimurugan,
Could you please try to add the bank information manually by selecting the "enter branch address manually" option, if you're sure you're entering the correct number and the system is not recognizing it? You may also check this help article for more information about the correct format of bank codes.
Jun 5, 2021 08:15:39 AM by Shivam G
sir i am having the same problem i have my ifsc code but when i enter it on upwork it shows bank not found please help me in this issue
thank you
Jun 5, 2021 08:53:28 AM by Luiggi R
Hi Shivam,
Could you please check this help article for more information about the correct format of the IFSC codes? Additionally, please contact your bank and confirm if you have the correct IFSC code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ''enter branch address manually'' under the bank not found a section of your bank information tab. Let us know if the issue persists.
May 10, 2020 10:31:32 AM by Karan V
i am not able to find my bank via ifsc code , if i put my bank details manually at last it shows bank not found , Solve this error . Thanks
May 10, 2020 04:37:42 PM by Joanne P
Hi Karan,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
May 22, 2020 09:07:27 PM Edited May 22, 2020 10:41:35 PM by Aleksandar D
Hi Joanne
I have similar problem, even one of my friend using same bank for withdrawl, Please solve this problem
thank you
**Edited for Community Guidelines**
May 22, 2020 10:43:26 PM by Aleksandar D
Hi Sandeep,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
May 26, 2020 08:45:26 PM by Sandeep K
Hello Alaksandar, There is no response from any of your customer support, Its been 3-4 days
May 26, 2020 11:35:54 PM by Joanne P
Hi Sandeep,
I checked and I can confirm that our team has already reached out to you directly via a support ticket. Please check your ticket number: 28734783. Thank you!
May 22, 2020 11:17:53 PM by Mrs. S
Same issue happens on my profile also. Please create a ticket for me too on this issue. I also have my International debit card with me but it says error while buying connects.
May 23, 2020 03:23:13 AM by Aleksandar D
Hi Sakshi,
Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.