Upwork Freelance Plus Subscription Refund Request

[91348615]

Dear Upwork Support Team,

I am writing to request a refund for my Upwork Freelance Plus subscription. Unfortunately, due to my increasingly busy schedule, I am unable to make use of this premium service.

Given my current commitments and the limited time I can allocate to freelancing, I believe it would be more appropriate to cancel the subscription and issue a refund as soon as possible. I didn't find link to create a ticket for this.

Best Regards,
Mahnoor

[208a6429]

Hi Mahnoor,

There's no refund on Freelancer Plus Subscription that you purchased this is your fault that you don't use this service.

[LuiggiR · Accepted solution]

Hi Mahnoor,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[gagapapi]

I have a similar case. I want to cancel a recent subscription that happened today and also to request a refund. Kindly advise.

[LuiggiR]

Hi Ogagaoghene,

I see you recently submitted a support ticket to the team for review. Please allow more time for them to respond to your ticket; they'll assist you further. 

[gagapapi]

How long would it take because it has been over 24 hours

[LuiggiR]

Ogagaoghene, I'm sorry for the delay. I've followed up with the team so that someone can contact you as soon as possible. 

[9ad7156a]

Hi, Mahnoor!

I want to make a refund of premium plus subscription(20$). I did not use any connection, any features that provided with that subscription.
Thanks!

[ArjayM]

Hi Daniil,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with further assistance.

[9da45fad]

Hi Upwork Team,

I am student and not working on upwork any more. But service renewed automatically and amount deducted. Please cancel and refund as there is no connect used.

[NikolaS]

Hi Sana,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[gagapapi]

Okay thanks