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Karim's avatar
Karim K Community Member

Verification email not received

Hi dear,

I didn't receive any verification email even after re-sending it so many times
Can you please help me with this ?

Thanks

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Karim,

I will report this problem, and have one of our teams follow up on your email.

~ Goran
Upwork

View solution in original post

260 REPLIES 260
Pradeep's avatar
Pradeep H Moderator

Hi Keysol,

 

Thank you for your message. Could you please check your registered email address for the verification link? 

 

Thank you,

Pradeep

Keysol's avatar
Keysol D Community Member

Dear,

there is  no verification link in my email account  kindly reslove this issue As Soon As Possible .

Thanks

Pradeep's avatar
Pradeep H Moderator

Hi Keysol,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

 

Thank you,

Pradeep

Seven's avatar
Seven A Community Member

PradeepH,

We are having the identical same issue. Nobody is repsonding to us....can you please help

Seven's avatar
Seven A Community Member

We are having the exact same issue 😕

Seven's avatar
Seven A Community Member

Hi ArajM

We are trying to post a job. Can you please help. We still have not recieved our verifaction email 

Seven's avatar
Seven A Community Member

Hi AlesandraD,

Can you please help. We still have not recieved our verifaction email 

Goran's avatar
Goran V Retired Team Member

Hi Karim,

I will report this problem, and have one of our teams follow up on your email.

~ Goran
Upwork
Kareem's avatar
Kareem K Community Member

Thank you, and I'm still waiting for it

Erika's avatar
Erika B Community Member

Hi Goran!

i have my friend here having the same issue. Can you please help us on it? Please?

Her email is **Edited for Community Guidelines**

 

Your response/ help will be much appreciated!

Erika

Vladimir's avatar
Vladimir G Community Manager

Hi Erika,

 

Please ask your friend to submit a support request and our team will follow up with her directly.

~ Vladimir
Upwork
Faith Kathleen Ste's avatar
Faith Kathleen Ste L Community Member

Hello Vladimir,

I also just requested to reset my security question. I have reclicked it many times already but I still cannot see the reset link in my email. Please help me with this.

Oseni's avatar
Oseni A Community Member

I am also having this problem and I have resend the verification multiple times now without success.  

Pradeep's avatar
Pradeep H Moderator

Hello Oseni,

 

Thank you for your message. Could you please try resending the email again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

Thank you.

Pradeep

Faith Kathleen Ste's avatar
Faith Kathleen Ste L Community Member

Hello Goram,

Can you help me with the same problem? I am unable to receive the reset link for my security question.

Thank you.

Lena's avatar
Lena E Community Member

Hi Faith,

 

Use the link here and fill in your e-mail address. Afterwards you will receive an email instructing you on how to reset your security questions.

Untitled
Jerico's avatar
Jerico S Community Member

Hello,

 

This has been happening to my account also for more than two weeks now. i am not receiving emails from clients, invitations and the usuals. My last email notification was from a job interview invitation last May 15. I have not changed my settings or my yahoo settings.

 

Can you check on this please.

 

Thanks

Olga's avatar
Olga K Community Member

I have the same problem! My junk mail is empty

Ivan's avatar
Ivan G Community Member

I have tried following your advice, but I still do not see the email. Please assist

Vladimir's avatar
Vladimir G Community Manager

Hi Ivano,

 

If you can't see the verification email in the spam folder of your registered email address, please try requesting it again and let us know if you have received the email or if you need further assistance. The recent maintenance might have affected your previous requests so please give it another try now that the website is fully operational.

~ Vladimir
Upwork
Mohammed's avatar
Mohammed A Community Member

I have the same problem, no confimation email sent, I checked everywhere. 

Avery's avatar
Avery O Community Manager

Hi Mohammad, 


I have shared your account information with the Customer Support Team and they will get in touch with you to assist you with your issue.


~ Avery
Gina's avatar
Gina S Community Member

I am having the same problem of not receiving the verificaiton email.  I have checked the Spam folder and requested a new verification 4x.  I even tried a different email address and still nothing. It's bebb almost 30 mins.

Asha's avatar
Asha R Community Member

Hi

Im facing similar issue. Kindly look into it

Goran's avatar
Goran V Retired Team Member

Hi Asha,

 

We apologize for the inconvenience, we are currently experiencing technical difficulties with the Upwork website. You can subscribe to https://status.upwork.com and follow the latest service updates.

~ Goran
Upwork
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