Aug 11, 2022 08:57:23 AM by Osama B
Hi,
When I am trying to submit my first proposal I am receiving the following error message:
We were unable to process your proposal due to missing address information. Add your full address.
However my address is full submited.
Thanks in Advance
Solved! Go to Solution.
Aug 25, 2022 08:52:12 AM Edited Aug 25, 2022 12:04:51 PM by Valeria K
Hi All,
Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know.
We appreciate your patience and understanding!
Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread.
Aug 24, 2022 11:21:14 AM Edited Aug 24, 2022 11:21:25 AM by Samuel C
The same error.....a solution please?
Aug 24, 2022 11:18:06 AM by Muhammad J
When I want to submit a proposal, it shows an error to update your address and I updated my address 10 times using different formats and methods but it won't work Kindly help me.
Aug 24, 2022 11:23:31 AM by Eglan Francela G
Hello, I have the same problem.
I can't send the proposal, and I got this message
"To submit a proposal, update your address."
I have changed my address, but still the same problem
can you help, please
Aug 24, 2022 11:26:08 AM by Julieta M
I keep receiving this message when i try to submit a job, but im sure that my adress is correct.
Aug 24, 2022 11:33:28 AM by Bruno R
Hi!
As the title, I cannot apply to any job offers.
Error in attachment.
Thanks!
Aug 24, 2022 11:37:08 AM by Asmaa G
Hello freelancers whenever i try to submit aproposal , i get a message saying i need to update my adress ! I've done that twice and it still shows !my profile is complete too ! Help pls and thank u
Aug 24, 2022 11:44:19 AM by Maryam R
Hi,
I just created an account and wanted to send a proposal but they said first update your address. Afterwards i updated it many times but still am not able to send a proposal because of address.
If anyone knows anything about this kindly help!
Aug 24, 2022 11:48:28 AM by Nabil R
Hey,
can anyone help me resolving this problem?
Aug 24, 2022 12:01:17 PM by Cavian V
I have followed the suggested solution and I am still unable to submit proposals. please help.
Aug 24, 2022 12:20:29 PM by Emre D
When I try to sumbit a perposal I get this message
"To submit a proposal, update your address"
*I have already add my complete address.
Aug 24, 2022 12:26:58 PM by Satcharith T
Hi Avery,
I am facing the same issue while trying to submit a proposal:
"To submit a proposal, update your address"
But, I have already updated my location and tax residence address. Kindly help resolve it.
~Charith
Aug 24, 2022 12:39:09 PM by Nihal A
Me too, I can't submit to any job due to this problem, though my address and mobile number are correct
Aug 24, 2022 12:41:17 PM by Valeria K
Thank you all for following up. We're still looking into this issue and taking into consideration your reports. We'll provide an update here once we have more information.
Thanks for your patience while we're getting this resolved.
Aug 24, 2022 02:43:43 PM by Stefania A
I'm having the same problem. And I've changed my address too many times. help please!
Aug 24, 2022 04:18:21 PM by Georgia A
Hi Upwork,
As the title says, I am having issues when submitting proposals to clients.
Please advise.
Thank you.
-Georgia
Aug 24, 2022 04:38:33 PM by LIBERTY J
Aug 24, 2022 04:44:58 PM by Sihai C
It happens to me, above tip didn't help. I updated address mutiple times, but still gets "To submit a proposal, update your address"
Aug 24, 2022 09:49:29 PM by Shaan P
I also have the issue of (To submit a proposal, update your address)
Aug 24, 2022 12:51:09 PM by Martin K
Hi there. I am experiencing the same issue. I have completed all the information on the address page but I am still getting this error.
To submit a proposal, update your address
Aug 24, 2022 12:56:05 PM by Murilo S
I'm getting this error while trying to send a proposal, I blur some of the info but my address is submited.
Aug 24, 2022 01:12:39 PM by Kevin F
I can't send a proposal because it says I need to updatre my address, I've done it several times, but the problem keep showing up
Aug 24, 2022 01:20:26 PM by Yola Z
Me too I am having the same issue and am not able to send in any applications.
Aug 24, 2022 01:53:24 PM by VISHNU R
hey, im trying to apply for a job. Unfortunately, this is not possible because i allegedly did not enter my adress. However, there is nowhere a field in the form on which i clould enter the adress. The problem exists on all browser. How i can solve this problem?
Aug 24, 2022 02:00:23 PM Edited Aug 24, 2022 02:01:20 PM by Lahlooh M
Hello VISHNU,
In certains jobs, the customer does ask for freelancers from certian countries, to suit his job. I am not sure if this is the case. I hope that your ability to submit a proposal doesn't stop at a technical barrier. Good Luck!
Aug 24, 2022 02:12:35 PM by Tarik B
"To submit a proposal, update your address"
i take this error all time and all platforms
Aug 24, 2022 05:34:49 PM by Tasneem R
I have same issue in sending proposal
When i try to send it show update your contact info and i have already updated it
Aug 24, 2022 06:10:11 PM by Subash A
Can someone help me with this issue? I am new to Upwork and I cannot submit a proposal. I have put in all my address.
Aug 25, 2022 08:52:12 AM Edited Aug 25, 2022 12:04:51 PM by Valeria K
Hi All,
Recently our engineers released a fix for this issue and you should not be getting the errors reported here when submitting proposals. If you still receive an error, please let us know.
We appreciate your patience and understanding!
Update: since we haven't gotten any new reports, we'll consider this issues fixed and will be closing this thread.