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Victor's avatar
Victor Z Community Member

Wrong profile Timezone

Hi for some reason my timezone is incorrect and I cant find the option to change it in profile  settings. 

 

I'm in US EST 

solidusdigital_0-1651016302701.png

 

4 REPLIES 4
Avery's avatar
Avery O Community Manager

Hi Victor, 


You can update your timezone by going to your Profile Settings and updating the Location by clicking on the pencil icon here. Let us know if you need further help after updating your time zone.


~ Avery
Victor's avatar
Victor Z Community Member

Thank you for your help the issue was I had to set my verification questions first. 

Edward's avatar
Edward V Community Member

I have a client account that I  just signed in. Shows wrong detail because currently I am at other location?

Joanne's avatar
Joanne P Moderator

Hi Edward,

 

We can see that you already have an open ticket regarding this issue, and one of our agents has assisted you. If you need further assistance, please don't hesitate to post it on your ticket. 

 

 

~ Joanne
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