Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Unable to close agency profile

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
11 of 60

Hi Mrinmoy,

 

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Hamda A Member Since: May 3, 2020
12 of 60

Hello,

 

The agency's balance will be trasfered to my freelancer's balance when closed?

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
13 of 60

Hi Hamda,

 

I am sorry for the late response. I checked and can confirm that by design funds from an agency account will not be transferred to your freelancer account if it is closed. Please withdraw all funds from your agency balance before closing your agency profile. 

 

Thank you,

~ Nikola

Untitled
Active Member
Cmhworks A Member Since: Dec 18, 2020
14 of 60

I have been trying to close our Agency under my freelancer account and it keeps giving me this error. (Please see attached)

 

Agency Close Error.png

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
15 of 60

Hi there, 

 

Your agency account has been closed as per your request.

 

Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable.  Please check this help article for more information on how to update your profile name.

 

Thank you!


~ Bojan
Untitled
Active Member
Sharun A Member Since: Mar 22, 2018
16 of 60

I'm trying to close my agency, but I receive the below error

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 60

Hi Sharun,

 

Your agency profile is now closed, thank you.


Untitled
Active Member
Pratik R Member Since: Oct 26, 2018
18 of 60

Hello,

 

I could not close my agency account. I have added Address into the profile still facing the same issue on when I click Close my agency link. 

 

Thanks,

Pratik

Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 60

Hi Pratik,

 

Your agency profile is now closed, thank you.


Untitled
Active Member
Pratik R Member Since: Oct 26, 2018
20 of 60

Thank you very much Goran for your quick support.

On my profile page, still it shows that I am associated with my agency.

TOP KUDOED MEMBERS