During the past couple weeks I have seen dozens of identical complaints posted here in the Forum. Some sort of systemic mistake appears to have been made by Upwork. It can't be a coincidence.
It would make sense to group all of these posts together in the same thread.
It would also make sense to get to the bottom of this... figure out why this is happening.
Hi Chase, and Preston,
Chase, I shared your request with the rest of my team and one of our agents will reach out to you directly via a support ticket to assist you further.
Preston, thanks for the suggestion! I will share it with the rest of the team.
I was charged $49 without permission. Some type of charge for Upwork premium that I don't use or signed up for. This seems like bad practice from you end. Please fix and refund.
i woke up this morning to a unauthorized $49.99 charge for a subscription i never agreed too. i need a refund for this unauthorize charge and would like to speak with an upwork rep as soon as possible to process this refund.