Beneficiary name is mismatched

[#1]

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.

But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?

Thank you!

[#2]

I have the same problem? Why all of a sudden? Been using my bank account since 2019, it's my first time encountering this matter and I've never changed my name on upwork.

[#3]

Hello,

Although I have the same payment method since my account was created, I am seeing this error message attached below

I can confirm my name on payment method and Upwork account are exactly the same.

Any solution?

[#4]

Hi Muhammad,

Thank you for reaching out to us. I checked and it looks like you already created a support ticket regarding your cocner. It looks like your issue is resolved. Could you please confirm if you need further assistance?

[#5]

Hi Nikola,

Yes my issue was resolved thank you!

I just hopped in the live chat with a moderator and he fixed the issue in a few minutes

[#6]

Please help me with the same issue.

[#7]

Hi, 

Suddenly, I receive a message from Upwork

"Payment method verification in progress
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account."

But I know, My Bank account name and Upwork account name as the same. Also, I have been transferring money from Upwork to my bank account for 4 years.

So what will happen now?

[#8]

Hi Khairuzzaman,

I shared your report with our team and your name mismatch is now approved. Please let us know if you need any further assistance. 

[#9]

Hi, Nikola,

Thanks for cooperation.

Regards

[#10]

Hi, I received the following message "Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account."

However my current name stay the same for about 3 years(when I created account on Upwork) and didnt change on either my Upwork account or my bank account.

Thank you

[#11]

Hi Kirill,

Our team will update your payment method shortly, thank you for your patience. 

[#12]

Hello supporter,

I just have this issue today. But previous i did not have this issue.

Please help me to solve my account issue.

Thanks you.

[#13]

Hello Quang,

Thank you for your message. I am pleased to inform you that your payment method is accepted and will be active in 3 days.

Thank you.

Pradeep

[#14]

Hello,

I also have the same problem

I had verified my ID and Selfie and my account name is correct but i am still getting an error(The beneficial name is mismatched)

My actual surname is "Ateş" and i have wrote as "Ates" because "ş" was a special character. I think the reason of this problem is my surname.

Can you help me to solve my problem?

Thanks

[#15]

Hi Serkan, 

I've followed with our team and your bene mismatch has been approved. Feel free to reach back to us if you need any further assistance.

Thank you! 

[#16]

I added Paypal and get error - The beneficiary name is mismatched. Can you help me?

[#17]

Hi Igor, 

Your beneficiary name has been verified. Feel free to reach back to us if you need any further assistance.

Thank you! 

[#18]

The beneficiary name is mismatched in Upwork, My Formal Name is Alamin Khan. How can Slove this issue???

[#19]

Hi Alamin,

Thank you for your message. I am pleased to inform you that your payment method has been accepted and will be active in 3 days.

Thank you

Pradeep

[#20]

Hi Goran,
I have the same problem with my account with Verified Name, can you please help me?
Thanks

[#21]

Hi Jiawen,

Thank you for your message. I see that your payment methods are already accepted and active now. Feel free to message us if you need further assistance.

Thank you.

Pradeep

[#22]

hello Goran V 

  I am trying to get paid in my sister's local bank account and I get this message that the benefitiary name is mismatched can you please help me out with it.

    -Sweekar Khadka

[#23]

Hi Sweekar, 

Please keep in mind that in order to be able to add a payment method it needs to be issued on your name or your name to be listed as a beneficiary name. To learn more about our payment methods, check out this help article. Thank you.

[#24]

Hi Upwork,

I am experiencing the same error though my name in Upwork and my account name are the same. How do I fix this?

[#25]

Hi Kimberley, 

Please allow up to 72 hours for the review on your payment method to be completed. Thank you.

[#26]

Hi am facing same problem .can you please help me out