Upwork desktop app issue when starting

[#1]

Hi, im trying to start the desktop app but the app just stays loading, i tried uninstalling it, but i think there still some data to delete somewhere. tried open as admin and the same result.

some idea?

current version installed: v.5.4.71

EDIT: the app starts but nothing else happens just keep loading.

[#2]

Same here. It's just stuck on loading permanantly. Going to have to do manual time today until it can hopefully get fixed.

[#3]

same problem encountered here.

[#4]

Same for me. Can somebody please help us. I am working on a time sensitive project.

[#5]

Status page is not mentioning anything either ...

https://status.upwork.com/

[#6]

yes, this seems like a software issue, tried to find another solutions but nothing, so had to post here.

[#7]

Same! This is incredibly frustrating.

[#8]

The same happens to me. The app version is 5.4.7.1. Windows 10 (v 2004). Infinite loading. 

[#9]

same with mine.. tried uninstalling and re-installing for 3 times already.

[#10]

Yeah, that doesn't help. Windows troubleshooting doesn't help either.

[#11]

Same problem for me with 5.4.7.1 - just spins, won't open.

[#12]

Hi,

The same problem for me, it is stuck on splash screen

[#13]

Same here. Please fix this issue now. Thanks!

[#14]

Same issue here on Mac.

[#15]

knowing this, probably is some server side issue

[#16]

Same problem here, it suddenly can't loaded properly and keep loading.

It happen on my computer with dual OS, Win 10 Pro and Win 7 Ultimate.

Loading on Win 7 Ultimate 64BitsLoading on Win 10 Pro 64Bits

[#17]

Same here...

[#18]

Hello All,

Our engineers are aware of the issues many of you are currently experiencing with the Upwork Desktop App. They are currently investigating it and will address these issues as a priority. 

We appreciate your patience while we're getting this fixed.

[#19]

Hi,

the Upwork Desktop App does not load anymore. I did the update yesterday, it worked, today it doesnt. It stays with the "loading icon" (see picture)

What do I do? Uninstall and reinstall does not work.

I need to work so it would be good to hear from you fast.

Thanks

[#20]

Hi, 

I'm having some issues with your desktop app for windows 10 version 2004, since this morning the app stock at loading and nothing happens, and it is stuck for about more than an hour as you can see on the screen capture.

Could you please assist me to solve this issue?

Thanks.

[#21]

Yeah, me too.

Impossible to work today 😞

[#22]

Same thing happened to me today after upgrading to windows 2004, i uninstall and tried to reinstall the app but it just doesn't load

[#23]

I can't log in via the desktop app, as it is stuck at loading. My google login is already disabled as I always logged in with email/password.

I could use the app fine 5 hours ago.

[#24]

I was asked to update the desktop app for Mac today, and now when I try to open the app it just keeps on loading forever. I tried uninstalling and reinstalling the app but the issue remains. Anyone else with the same issue?

[#25]

The same problem.