Dec 3, 2020 07:03:02 AM Edited Dec 3, 2020 07:05:48 AM by Martin A
Solved! Go to Solution.
Dec 3, 2020 07:30:15 AM by Bojan S
Hi Martin,
In order to get a Job Success Score, freelancers need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
To get the Top Rated badge, you'll need to fulfill all of the requirements mentioned in this help article.
Thank you!
Mar 9, 2021 08:26:15 AM by Bojan S
Hi Yasmine,
Please note that not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
Happy working!
Mar 13, 2021 11:06:12 AM Edited Mar 15, 2021 09:43:02 AM by Javaria M
Hello Team,
I have completed 4 jobs with 3 different clients and have a live contract. All of my reviews are 5-star. So, the question is, why haven't I gotten a Job Success Score yet.
Looking forward to your answers.
Regards.
Mar 13, 2021 03:13:18 PM by Luiggi R
Hi Javeria,
I checked and can confirm you received Mid-Contract feedback on one of your completed projects, but not final feedback. Contracts without final feedback from the client are excluded from JSS and will not contribute to the total number of contracts needed for the score to be calculated.
Mar 15, 2021 09:41:08 AM by Javaria M
Thanks for replying Luiggi. Guess I'll have to wait for my JSS score.
Mar 15, 2021 01:49:50 AM by Mohammad Mehedi M
I have completed two projects and already have got two reviews but I did not receive a job success score yet. So badly I need to know when I will receive a job success score.
Mar 15, 2021 01:54:16 AM Edited Mar 15, 2021 01:57:05 AM by Petra R
Mohammad Mehedi M wrote:I have completed two projects and already have got two reviews but I did not receive a job success score yet.
As was explained to you last time you asked: After you have completed at least 4 to 9 (depending on size, those $5 "contracts" don't count for much) contracts with at least 2 different clients. The contracts must be closed.
Mar 21, 2021 05:14:16 AM Edited Mar 21, 2021 05:23:52 AM by Shiva S
Mar 21, 2021 05:20:13 AM Edited Mar 21, 2021 05:23:14 AM by Shiva S
Mar 21, 2021 07:05:42 AM by Nikola S
Hi Shivânanda,
Not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. You can find more information in this help article.
Mar 21, 2021 07:53:22 AM by Shiva S
Thanks for the reply, Nikola!
I had read the article, but I was under the impression that 4 contracts and 2 different clients was the "goal", it is more correct to assume it simply is the bare minimum then?
Mar 21, 2021 07:32:28 AM by Petra R
Shivânanda S wrote:
The only thing I can think is that since I had to close myself 3 of the 4 contracts, it may be influencing the score not showing?
The system can't calculate a meaningful score if you don't have feedback.
Don't be in such a rush to close contracts, just encourage clients to close them. That way you get feedback.
Mar 21, 2021 07:54:58 AM by Shiva S
Thank you Petra, do you have any idea about how or when should I ask this? I don't want to sound pushy, but at the same time, I don't want new clients thinking I have 10 unfinished jobs
Mar 21, 2021 09:28:31 PM by Petra R
Shivânanda S wrote:I had read the article, but I was under the impression that 4 contracts and 2 different clients was the "goal", it is more correct to assume it simply is the bare minimum then?
It's the bare minimum and the contracts have to be completed and enough of them have to have feedback.
Shivânanda S wrote:Thank you Petra, do you have any idea about how or when should I ask this?
When: a day or two after the work has been accepted.
How: Just thank the client for the contract, say you enjoyed working with them. Say that if there isn't anything else you can help with at this time, would the client mind closing the contract.
Mar 22, 2021 06:45:33 AM by Shiva S
Thank you Petra, thats excellent advice!
Will apply it from now on,
Again thank you very much!
Mar 26, 2021 11:39:13 PM by Moez S
i have completed 2 projects but my job success score is not showing
Mar 27, 2021 12:04:08 AM by Petra R
Moez S wrote:i have completed 2 projects but my job success score is not showing
That's because you need 4 to 9 (depending on size etc) completed and ended contracts from at least 2 different clients to get a JSS.
Apr 2, 2021 01:41:55 AM by Petra R
Atul S wrote:Why my jss is not showing on my profile?
Because you don't have one. JSS stands for Job Success Score. How well you did in the jobs you did for clients. You have only done one contract, which didn't go well. You need 4 to 9 completed contracts to get a JSS.
Apr 7, 2021 06:49:54 AM by Samita T
Hello! My JSS disappeared completely. It's true that I haven't been active for quite a long time but it's not even been 24 months till now. Last week, I saw that it was 100%. But now it's completely gone.
Apr 7, 2021 07:11:01 AM by Bojan S
Hi Samita,
The Job Success Score is calculated on 6-12 and 24 months window. If there aren’t enough contracts within that period, your JSS can’t be calculated. Once you complete more contracts you’ll get JSS again. Please check out this Help article to learn more.
Thank you!
Apr 11, 2021 12:36:42 PM Edited Apr 11, 2021 02:36:38 PM by Luiggi R
Hi Upwork Support,
I have completed below criteria and still not able to see JSS on my profile. Can someone look into this?
1) Worked with 2 different clients
2) Completed 5 jobs
3) Completed all jobs with 5* Rating
4) Received 'Rising Talent' Badge.
I have tried reaching out to some of the support members individually. But, couldn't find any response yet. Please help asap!
Regards,
Jagmeet **Edited for Community Guidelines**
Apr 11, 2021 02:36:19 PM by Luiggi R
Hi Jagmeet,
Not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. You can find more information in this help article.
Apr 11, 2021 09:49:25 PM by Jagmeet S
Hi Luiggi,
Thanks for your response, But my Query is that I have already completed these requirements and I have 5* rating for all of my 5 projects from 2 different clients. Why the JSS is still not visible then?
Regards,
Jagmeet Singh
Apr 11, 2021 09:54:00 PM by Petra R
Jagmeet S wrote:Thanks for your response, But my Query is that I have already completed these requirements and I have 5* rating for all of my 5 projects from 2 different clients. Why the JSS is still not visible then?
Because it is calculated every 2nd Sunday, and you didn't have enough completed contracts last time it was calculated (Aril 4th).
You may well get it next Sunday.
Apr 14, 2021 11:54:37 PM by Kimberly M
Huhuhu I've already earned more than 1K Dollars and have 5 projects but still don't have a JSS badge. How can I have one?
Apr 15, 2021 12:23:27 AM by Aleksandar D
Hi Kimberly,
Not all projects and clients are equal, so the time it takes to get a Job Success Score varies. In order to get a Job Success Score, you need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. You can check this help article for more information.
Thank you.
Apr 19, 2021 09:15:23 AM by Sandip M
Hi there!
I started work on Upwork in January. I already completed 5 jobs. There are 4 jobs i got 5 star ratings and 7 jobs are in progress. But my profile don't show any job success score. Now what can i do? Please help me someone.
Thanks
Sandip M.
Apr 19, 2021 09:48:24 AM by Bojan S
Hi Sandip,
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. You can check this help article for more information.
Thank you!
Apr 20, 2021 09:03:40 AM Edited Apr 20, 2021 09:05:05 AM by Fahim N
Hi Upwork community,
I have compelted 16 jobs so far and worked 40+ hours with earning over $1k+. I did not get any rising talent or JSS or any badge to my profile.
But I have seen many profile with 3/ 4 jobs less than $1k earning got rising talent and even JSS. Can anyone help me about these issues? I have on upwork since last 72 days.
Thanks.
Apr 20, 2021 09:29:21 AM Edited Apr 21, 2021 01:10:45 AM by Petra R
Fahim N wrote:I have compelted 16 jobs so far
No, you haven't. You completed two. All the others are still open.
Fahim N wrote:I did not get any rising talent or JSS or any badge to my profile.ks.
You need 4 to 8 (depending on size) completed (!) contracts from at least 2 different clients to get a JSS. You dont qualify for rising Talent because of the first contract not going quite perfectly.
At the moment you seem to have a number of contracts open with the same client. It's great that the client is liking your work and giving you more, but you are basically putting your profile at risk. Get the client to end all the contracts where the work is done. That will not only help you get feedback for completed contracts, it will also prevent a disaster if you and the client fall out (it happens) and the client gets the chance to leave 9 x 1 star feedbacks across the board for you. That would be the end of your profile....
Apr 20, 2021 10:42:25 PM by Sandip M
" It's great that the client is liking your work and giving you more, but you are basically putting your profile at risk."
Petra can you please explain this line ? I want to know this line means because i have a client who give me regular project same job. Please explain this line.
Apr 21, 2021 01:03:57 AM Edited Apr 21, 2021 01:09:52 AM by Petra R
Sandip M wrote:" It's great that the client is liking your work and giving you more, but you are basically putting your profile at risk."
Petra can you please explain this line ? I want to know this line means because i have a client who give me regular project same job. Please explain this line.
I explained it in detail... The freelancer in question has 9 **OPEN** separate contracts with the same client. If the freelancer and the client fall out with each other for some stupid reason (which happens rarely, but it DOES happen) then the client has the chance to leave 9 x 1 star feedback. The freelancer's JSS would be horrendously badly affected, likely be around 10%) and the 9 x poor feedback would not look good, would they, especially when he only has 2 feedback so far.
Apr 20, 2021 12:05:50 PM by Muhammad N
I am wondering that I have done 4 jobs for a client with 1k+ earning and got 5 stars all of them. Why I don't get the uprising talent badge and JJS?
Please can anyone help?
Thanks,
Naveed
Apr 20, 2021 12:17:24 PM by Bojan S
Hi Muhammad,
In order to get a Job Success Score, freelancers need to complete:
More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects.
To get the Top Rated badge, you'll need to fulfill all of the requirements mentioned in this help article.
Thank you!
Apr 23, 2021 07:51:21 AM by Steve W
My job success score is not showing up. Have completed 6 jobs, 5 different clients, earned an excess of 9K, and have received 5 star feedback on each of the completed jobs. Am I doing something wrong or omitting something?
Apr 23, 2021 09:28:22 AM Edited Apr 23, 2021 09:29:06 AM by Petra R
Steve W wrote:Have completed 6 jobs, 5 different clients, earned an excess of 9K, and have received 5 star feedback on each of the completed jobs.
You haven't received 5 stars from all the completed jobs. You had nothing at all from half of them. You only have feedback from 3 of them, 1 per calculation window, so there simply isn't enough data to calculate a meaningful JSS from.
Apr 23, 2021 09:44:32 AM by Steve W
Hmmm, my freelance page shows 5 stars on 6 completed contracts, and 1 ongoing contract. But, I see what you see from the client side.
User | Count |
---|---|
1117 | |
490 | |
393 | |
382 | |
259 |