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Where to purchase connects?

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Active Member
Timofey G Member Since: Sep 27, 2018
1 of 30

A couple of months ago I've got an email from Upwork saying that from May there will be no free connects and freelancers must purchase them for $0.15 per each. It's middle of June now and I'm running out of my connects so I'd like to buy some but I can't find such option on the site.

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Community Guru
Martina P Member Since: Jul 11, 2018
2 of 30

Timofey G wrote:

A couple of months ago I've got an email from Upwork saying that from May there will be no free connects and freelancers must purchase them for $0.15 per each. It's middle of June now and I'm running out of my connects so I'd like to buy some but I can't find such option on the site.


If you don't see the purchase option on your connects page, you might not have been switched to the new system yet. 

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Active Member
Jackson M Member Since: Oct 27, 2019
3 of 30

Hae martina p?am jackson.Guide me on how i ca n buy connects on upwork

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 30

Hi Jackson,

 

To purchase connects please go to Settings > Membership & Connects > Add Connects. To learn more about this check out this Help Article. If you have any additional questions, let me know. Thank you.


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Active Member
Waleed K Member Since: Jan 30, 2020
5 of 30
martina p. how i can apply free on job and option purchase connection not show. how it possible
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 30

Hi Waleed, 

Unless a job does not require Connects, you will need Connects in order to bid for jobs in the Upwork marketplace. If you wish to purchase Connects, please go to your Membership & Connects page (Settings > Memberships & Connects) to purchase Connects. You may read more about Connects here. 


-Avery
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Community Guru
Wes C Member Since: May 3, 2019
7 of 30

I haven't been switched to the new option yet, but in the old system if you bid on a job when you have no connects, you are prompted to purchase some.  Not sure if that's changed with the new system or not.

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Community Guru
Joan S Member Since: Mar 18, 2019
8 of 30

I think that under the old system that a basic member could not purchase connects.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
9 of 30

Hi Timofey,

 

I checked your account and see that you have not yet been switched to the new connects system. Your current plan is the freelancer basic which automatically gives you 60 connects every billing cycle. Upon checking, you still have 36 connects left and your connects will refresh by June 26, 2019.


-Joanne
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Active Member
Magnus F Member Since: May 20, 2019
10 of 30

I've got a follow up question. I'm mostly using the app (iOS) but I really can't find where to buy connects in it. My experience is that I've looked everywhere, on the profile, in the settings etc etc... So, whenever I need to buy connects being away from home I always log into the mobile page (not the app) and there it is. Membership & Connects... but that tab can't be found in the app. Not with MY eyes, at least Smiley Happy 

 

Am I blind or is this feature missing?

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