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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1901 of 2,989

Hi Femi,

 

Please follow up directly on your ticket with any additional questions you may have and our team will assist you further. Thank you.


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Active Member
Aqib N Member Since: Jun 4, 2020
1902 of 2,989

I want to buy connects. I am trying to add Visa Card as billing method. I saw following error :

"We are unable to authorize your card. Kindly contact with your Issuing Bank." 

I contact with my bank and use same card on other websites , it is working well.

Kindly help me to resolve this issue so I can buy more connects to work

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1903 of 2,989

Hi Aqib,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Ashish D Member Since: Nov 12, 2019
1904 of 2,989
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Aqib N Member Since: Jun 4, 2020
1905 of 2,989
i have facing same issue
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1906 of 2,989

Hi Aqib,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Jeanne E Member Since: Mar 12, 2020
1907 of 2,989
How can I resolve "We are unable to authorize your card" but I have already bought connects before but now it's showing unable
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1908 of 2,989

Hi April,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


Untitled
Highlighted
Active Member
Ashish D Member Since: Nov 12, 2019
1909 of 2,989
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
Highlighted
Active Member
Rituja S Member Since: Jun 4, 2020
1910 of 2,989

Hello, Community.

 

i am trying to buy connects. my free connects are used. i am using my debit card to buy it but it wont let me buy it and my paypal account is already in limited condition. what to do? there is no way to contact customer support.

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