May 7, 2020 01:38:44 PM by Sahibzada Asfandya N
hello, my default connects cycle renews at May 18, 2020, i am out of connects as i have free membership.
However, i am going to buy new connects(140), if i buy them today. They ll get expire on 18 may 2020? Do i have to use all of them in one month?
If no, how long they ll active( mean if i buy 140 today, for how many days they ll be 140 if i don't use them).
Solved! Go to Solution.
May 7, 2020 03:01:43 PM by Bojan S
Hi Sahibzada,
No, those connects will not expire on your next billing cycle. Connects expire one year from the date of issue. We will notify you before your Connects are due to expire.
Thank you!
May 7, 2020 02:08:40 PM Edited May 18, 2020 03:02:29 PM by Bojan S
Hi Sahibzada,
The Freelancer Basic plan doesn't include free connects so you'll need to purchase them if you'd like to send proposals. For accounting reasons, Connects need to have an expiration date. However, we did want to give freelancers as much time as possible to use them, so a Connect will remain valid for one year from purchase. Please note that only 140 Connects will roll over in the subsequent billing cycle.
Thank you!
May 7, 2020 02:44:09 PM by Sahibzada Asfandya N
May 7, 2020 03:01:43 PM by Bojan S
Hi Sahibzada,
No, those connects will not expire on your next billing cycle. Connects expire one year from the date of issue. We will notify you before your Connects are due to expire.
Thank you!