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Re: Emails is associated with an inactive account

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
61 of 1,296

Hi Muhammad Imran,

 

Could you please click on my name and send me a PM with more information about your request. I'll check that for you and assist you accordingly.

 

Please note that it's important that you don't share your login credentials with anybody and don't log into other users' accounts as it's a serious violation of Upwork's ToS.

 

Thank you.


~ Bojan
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charniayeva-dary
Active Member
Darya C Member Since: Jul 12, 2019
62 of 1,296
Hello. I have the same problem as Yesica had. Could you please help me with it?
Thank you
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
63 of 1,296

Hi Darya,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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anjum-zaki
Active Member
Anjum M Member Since: Mar 30, 2018
64 of 1,296

Hi Bojan,
              I am facing the same issue, When I try to sign in it says "This email is accociated with an inactive account" and when I try to log in then it says "Invalid email adress or username" so I am unable to login in to my account. This is my friend's account.

 

Thanks.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
65 of 1,296

Hi Anjum,

 

Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
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luka-zupa
Active Member
Luka Z Member Since: Aug 19, 2019
66 of 1,296

Hi there Bojan,

 

my friend is having the same issue - closed his account a while ago and now it says that his email address is being associated with an inactive account. What should he do?

 

I tried to PM you but it says "You do not have sufficient privileges for this resource or its parent to perform this action."

 

Thanks in advance!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
67 of 1,296

Hi Luka,

 

I will send you a PM with more details, thank you.


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ufonerocks
Active Member
Ali K Member Since: Sep 4, 2019
68 of 1,296

Hi I have same issue with my other ID (**Edited for community guidelines**) I dont remember when I signup with  that and it shows me error "This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address."

 

Please help me in this issue I want that (**Edited for community guidelines**) account back

 

Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
69 of 1,296

Hi Ali,

 

Could you please click on my name and send me a PM with a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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arahan666
Active Member
Sumi S Member Since: Sep 13, 2019
70 of 1,296

Hi,

My email is **Edited for Community Guidelines**
it says " Emails is associated with an inactive account". Please help. Its urgent