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Emails is associated with an inactive account

Active Member
Wilmer E Member Since: Jul 1, 2019
41 of 163

Hi Bojan..i also have inactive account email that I wanted to use..i tried to send you PM but i cannot send because i don't have enough privileges..hope you can help me..thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
42 of 163

Hi Wilmer,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Faezeh F Member Since: Jul 5, 2019
43 of 163

Hi,

 

I am a freelancer and also secretor of another freelancer named Hadi (**Edited for Community Guidelines**). I was working on preparing his account and I made some mistake and I had to close it to change the username and other corrections. Would you please help me open his account? his email address is "**Edited for Community Guidelines**" and now is said that it is associated with inactive account. 

Community Guru
Riri A Member Since: Jul 21, 2018
44 of 163

Hi Faezeh,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
Active Member
Muhammad Imran A Member Since: Jul 10, 2019
45 of 163

I have a same issue with my account. **Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
46 of 163

Hi Muhammad Imran,

 

Could you please click on my name and send me a PM with more information about your request. I'll check that for you and assist you accordingly.

 

Please note that it's important that you don't share your login credentials with anybody and don't log into other users' accounts as it's a serious violation of Upwork's ToS.

 

Thank you.

~ Bojan
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Active Member
Darya C Member Since: Jul 12, 2019
47 of 163
Hello. I have the same problem as Yesica had. Could you please help me with it?
Thank you
Moderator
Goran V Moderator Member Since: Mar 24, 2017
48 of 163

Hi Darya,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Anjum M Member Since: Mar 30, 2018
49 of 163

Hi Bojan,
              I am facing the same issue, When I try to sign in it says "This email is accociated with an inactive account" and when I try to log in then it says "Invalid email adress or username" so I am unable to login in to my account. This is my friend's account.

 

Thanks.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
50 of 163

Hi Anjum,

 

Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
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