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I didn't receive a text message verification code

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Active Member
Youstina G Member Since: Oct 16, 2020
2841 of 2,938

I am trying to create an account, it says my phone number is in use

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2842 of 2,938

Thank you for reaching out to us, Youstina.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Ivanrex G Member Since: Feb 1, 2016
2843 of 2,938

Hi, everytime i attempt to go to settings and change my number, it asked my ONE TIME PIN. How can I cahnge it if it has been lost, please help since I need to get paid. But I cannot continue to process my pay out.

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2844 of 2,938

Hi Ivanrex, 

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola

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Active Member
Ivanrex G Member Since: Feb 1, 2016
2845 of 2,938

ok thanks looking forward.

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Active Member
Alireza R Member Since: Oct 17, 2020
2846 of 2,938

hi 

i am new in upwork

I have completed all the registration sections, but the verification code will not be sent to the phone. Please help me. i am from cambridge and my mobile number is from england.

 

best regards

 

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2847 of 2,938

Hi Alireza,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Alireza R Member Since: Oct 17, 2020
2848 of 2,938

thank you so much for your consideration. 

can i send message in your direct ? 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2849 of 2,938

Hi Alireza,

 

If you were referring to sending me a private message, then yes, feel free to do that. If you were referring to responding on the ticket, yes as well. Once our team reaches out to you via a support ticket, you can message the team directly on the ticket.

 

Thank you.

~ Aleksandar
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Active Member
Alex K Member Since: Aug 16, 2020
2850 of 2,938

Hello,

 

I deleted the two-step authenticator app I was using on my phone by mistake.

Now I can not access my account anymore.

 

Thank you for your help,

KHALIL Alex

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