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I didn't receive a text message verification code

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1841 of 2,090

Hi Bob,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
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Active Member
Tam L Member Since: Feb 12, 2020
1842 of 2,090
 
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Avery O Moderator Member Since: Nov 23, 2015
1843 of 2,090

Hi Tam, 

A member of the team will reach out to you with more information about your account.


-Avery
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Isabella L Member Since: Feb 13, 2020
1844 of 2,090

Thank you for letting me know Avery O! May I know exactly how what method the team will contact me, such as through Upwork private message or email?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1845 of 2,090

Hi Isabella,

 

Please be reminded that Upwork does not allow users to have multiple accounts. One of our team members will reach out to you directly to further assist you with this concern. 

 

Thank you!

~ Bojan
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Preston S Member Since: Feb 13, 2020
1846 of 2,090
When creating my profile it ask to input a phone number but when I do it says invalid phone number please try another but I dont have another number.... please help.....
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1847 of 2,090

Hi Preston, 

I'll share your concern with the Customer Support Team so that they can reach out to you and assist you further.


-Avery
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Abdulroqeeb A Member Since: Feb 14, 2020
1848 of 2,090

I cannot sign up with my phone number. The system says "This number is being used by another account". 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1849 of 2,090

Hi Abdulroqeeb,

 

I checked and it looks like you were able to successfully verify your phone number. Please reach back to us here if you still need any assistance.

 

Thank you!

~ Bojan
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Active Member
Abdulroqeeb A Member Since: Feb 14, 2020
1850 of 2,090
I had to use a different phone number separate from the one I intend to use on the platform. Can you still help fix this?
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