Mar 4, 2021 09:19:03 AM by Edwin O
Hello Pay Pal support team,
I need to add Pay pal as a billing method to my account but when I follow the steps provided in the community Bot, I only get Credit card as the only option. Kindly support to resolve this as I am in need to purchase connects to submit some proposals. Thanks
Kindly note Pay pal as a billing method is supported in Kenya as one of my friends is able to purchase connects via pay pal
Mar 4, 2021 10:36:59 AM by Edwin O
Hi Andrea,
kindly note as I had explained ealier, I'm not getting the option for Pay Pal. see the snapshot attached. Kindly advice on how I can log a ticket on this to get further assistance
Mar 4, 2021 11:37:07 AM by Andrea G
Hi Edwin,
Thanks for including that screenshot. Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Mar 4, 2021 11:51:06 AM by Edwin O
Hi Andrea,
I have tried all that and the issue is still persistent.
Mar 4, 2021 12:48:08 PM by Andrea G
Hi Edwin,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!