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Phone Number Verification Error

mmdudar
Active Member
Michelle D Member Since: Feb 7, 2020
11 of 92

Hello.  Same thing is happening with me, except when I enter my mobile phone number, I get a message that "This number is being used by another account."  So I can't complete my profile.  And I can't go any further without being told to complete my profile.  Stuck in a loop, help! 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
12 of 92

Hi Michelle,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
torosaur
Active Member
Brian P Member Since: Apr 9, 2020
13 of 92

I can't register past the cell phone screen because the button is busted (tried on Chrome both pc & mac as well as Safari on Mac.)

 

I am (almost) member:

Brian Peterson

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
14 of 92

Thank you for reaching out to us, Brian.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
Untitled
d_bledsoe
Active Member
Dwaylon B Member Since: Oct 16, 2019
15 of 92

Hi I am having the same problem. When asked about a phone number to verify I get this message.

 

You failed to verify this phone number. Please provide a different number.

 

Can someone help me. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
16 of 92

Hi Dwaylon,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
adrianmiramontes
Active Member
Adrian M Member Since: May 20, 2020
17 of 92
Hi,

I am trying to set up my profile and receiving the same error. Can someone help me with this.

Thanks!

-Adrian
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
18 of 92

Thank you for reaching out to us, Adrian.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
Untitled
deeptipatil15
Active Member
Deepti P Member Since: May 24, 2020
19 of 92

 

I am facing same issue.

Its really very frustating.

Please help me solve the issue.

 

Error You failed to verify this phone number. Please provide a different number

 

deeptipatil15
Active Member
Deepti P Member Since: May 24, 2020
20 of 92

I want to verify a new phone number now.

Please help me reset or delete the account. I will re-create

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