Jun 4, 2019 06:40:13 AM by Gaurav G
I created a new Up Work account and didn't login for 3 days as I was on a break. When I tried to login again I get an error saying that email address is invalid and contact upwork support.
The irritating thing was, there is no way to contact upwork support if you aren't logged in. Ultimately had to create a new account using a different email address just to post this complaint. Someone from their product team really needs to check this user journey - it drove me nuts!
The issue isnt resolved yet. Please help UpWork folks.
Jun 4, 2019 06:55:18 AM by Goran V
Hi Gaurav,
I`m sorry about the incovience this had caused you and thank you for your feedback.
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account.
Jun 6, 2019 05:19:30 AM by Gaurav G
Hi Goran,
Any help on this? Whom should I contact or how do I go about it? Have a project I need to start with but unable to proceed due to this error.
Regards,
Gaurav
Jun 6, 2019 05:46:30 AM by Goran V
Hi Gaurav,
I`m reaching out to you via PM to assist you further with your account. Thank you.