Oct 8, 2017 07:28:17 AM by Bharath Mohan S
Getting this error:
Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.
I had uploaded the driver's id once but it said verification failed.
I need help on this.
Please help me resolve the issue.
Solved! Go to Solution.
Dec 20, 2021 01:31:12 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size. If you've encountered any issues while trying to verify your location, please know that you can reach out to our support team by selecting the "Get Support" button on this page and they’ll be happy to assist you.
We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Mar 3, 2018 07:19:12 AM by Savannah S
I also need customer support. My account was locked and need to reupload my ID. Thanks!
Mar 3, 2018 09:29:55 AM by Jo-An B
Hi Savannah,
One of our team members will reach out to you and assist on your concern. Thanks.
Mar 3, 2018 06:32:10 PM by Bonnetta S
I'm having the same problem. Can a representative please reach out and assist. Thank you!
Mar 3, 2018 06:52:29 PM by Avery O
Hi Hunter, and Bonnetta,
The Customer Support Team will reach out to each of you directly to assist you with verifying your location.
Mar 5, 2018 11:02:01 AM by Reena B
Hi Goran
I too am experiencing this issue. I have not heard anything from customer support (I reached out to them last week).
Mar 5, 2018 12:40:21 PM by Nina K
Hi Reena,
An agent will reach out to you very shortly to assist you with this, thank you.
Mar 6, 2018 09:07:19 AM by Will S
Hi I am having the same issue as everyone else, unable to verify my I.D.
How can I get this resolved?
Mar 6, 2018 10:08:59 AM by Timothy P
I am also having the same issue and I have not been contacted by anyone.
Mar 6, 2018 10:52:44 AM by Nina K
Timothy and Connor,
I'll have an agent reach out to you guys to assist with competing this verification step, thanks!
Mar 8, 2018 06:09:41 AM by Goran V
Hi Connor,
One of our agents will reach out to you as well, thank you!
Mar 10, 2018 08:56:15 AM by Eric I
I am experiencing the same thing. Trying to upload my State ID and it won't let me...incredibly frustrating, Please help!
Mar 10, 2018 10:01:22 AM by Jo-An B
Hi Eric,
One of our team member will reach out to you directly and assist you with the process.
Mar 10, 2018 01:39:46 PM by Hunter V
I need some assistance with this issue. I've tried uploading multiple times and it isn't accepting my ID. I also have a hold on my account and I can do job proposals because of it.
Mar 13, 2018 06:57:14 PM by Jeffrey T
I also uploaded my Driver's License and it was unable to be verified. Can somebody work with me on this? I would like to work on freelance proposals.
Mar 13, 2018 07:16:46 PM by Ryan C
Hello Jeffrey,
I have escalated your concern. One of our representatives will reach out to you shorty. Thank you.
Mar 14, 2018 12:04:42 PM by Philip H
Help! I submitted a valid photo of my passport and have reached the maximum number of attempts.
Mar 14, 2018 01:08:23 PM by Nina K
Hi Philip,
We'll have a member of the team reach out to assist you, thanks!
Mar 16, 2018 07:29:25 AM by Tiffany V
I'm having this same issue. Apparently my name doesn't match the ID but it does. Please Help
Mar 16, 2018 07:41:34 AM by Nina K
Hi Tiffany,
We'll have one of our agents reach out to you directly to assist with this.
Mar 16, 2018 02:28:49 PM by Vanessa M
I need help verifying my identity as well. I attempted twice and it failed. Can you or an agent assist.
Thank you.
Mar 16, 2018 03:24:25 PM by Ryan C
Hello Vanessa,
I have escalated your concern. One of our support team agents will reach out to you shortly. Thank you.
Mar 16, 2018 03:27:32 PM by Kyle M
I have a notification that says I've reached the maximum number of attempts to upload my id.
Mar 16, 2018 03:40:16 PM by Ryan C
Hello Kyle,
I'll have on of our team representatives get in touch with you to assist you with your concern. Thank you.
Nov 11, 2018 08:54:10 PM by Atif M
I am also facing the same problem. could you please guide me too.
Nov 11, 2018 09:31:03 PM by Jo-An B
Hi Atif,
We'll sent you a support ticket and assist you directly with your account verification. Thanks.
Mar 16, 2018 06:57:49 PM by Christian Carl L
I am in need of assistance with the same issue. please advise
Mar 16, 2018 07:11:03 PM by Ryan C
Hello Christian,
I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.
Mar 19, 2018 02:30:20 PM by Garrett G
I need help with the same issue. I scanned my license tried to upload within the requirements but failed now locked out of trying any more.
Mar 19, 2018 02:52:59 PM by Ryan C
Hello Garrett,
I have escalated your concern. One of our team members will reach out to you shortly. Thank you.
Mar 20, 2018 08:08:00 PM by Kimberly M
Hi I need help with the same topic. My drivers license is from texas but i am living in hawaii and it will not validate my id.
Mar 20, 2018 09:05:19 PM by Avery O
Hi Kimberly,
A member of the Customer Support Team will reach out to you to assist you with your verification.
Mar 21, 2018 12:48:33 PM by Joel M
Hi, I'm also having trouble with the location verification. Could you have someone contact me to help with the verification?
Apr 19, 2018 05:47:28 AM by Erin C
I am having the same issue. Unable to upload driver's license. Thank you.
Apr 30, 2018 08:03:52 AM by Yvette H
Hi,
I'm having the same issue. Can someone please help me verify?
Thank you
Yvette
May 9, 2018 09:04:44 AM by Mary M
I cannot upload my driver's license to confirm my identity. What do I do?
May 10, 2018 03:04:24 PM by Miranda R
It says that it can't verify my drivers license either. And it won't let me keep trying. Help please?