HI! I have an account and I am trying to submit a proposal. It continues to tell me this: You've reached the maximum number of tries to upload your ID. Can you help with this please
Thank you for reaching out to us, Alexis.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your verification process.
I have uploaded my driver's license. I was advised the names did not match (my license has my middle name as well). I attempted to add my middle name to Upwork, but it still would not accept it. What is the next step?
I uploaded my driver license as photo verification, and a hold was put on my account. The email did not say why or offer a soultion to fix it. How do I get the hold off of my account?