United States Location Verification - Unable to do

[bhar5027]

Getting this error:

Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.

I had uploaded the driver's id once but it said verification failed. 

I need help on this. 

Please help me resolve the issue.

[savsmith13]

I also need customer support. My account was locked and need to reupload my ID. Thanks!

[joanbonjoc]

Hi Savannah,

One of our team members will reach out to you and assist on your concern. Thanks.

[bntashw]

I'm having the same problem. Can a representative please reach out and assist. Thank you!

[AveryO]

Hi Hunter, and Bonnetta, 

The Customer Support Team will reach out to each of you directly to assist you with verifying your location.

[bhagatreena]

Hi Goran

I too am experiencing this issue. I have not heard anything from customer support (I reached out to them last week). 

[nkocendova]

Hi Reena,

An agent will reach out to you very shortly to assist you with this, thank you.

[willshaw18]

Hi I am having the same issue as everyone else, unable to verify my I.D.

How can I get this resolved?

[nkocendova]

Hi WIll,

I've responded to you over here in this thread.

[phillips-timothy]

I am also having the same issue and I have not been contacted by anyone.

[nkocendova]

Timothy and Connor,

I'll have an agent reach out to you guys to assist with competing this verification step, thanks!

[connor_hatten]

I am having the same issue

[g_vasilevski]

Hi Connor,

One of our agents will reach out to you as well, thank you!

[iveymediagroup]

I am experiencing the same thing. Trying to upload my State ID and it won't let me...incredibly frustrating, Please help!

[joanbonjoc]

Hi Eric,

One of our team member will reach out to you directly and assist you with the process.

[hvance1990]

I need some assistance with this issue. I've tried uploading multiple times and it isn't accepting my ID. I also have a hold on my account and I can do job proposals because of it.

[jonnyallegro]

I also uploaded my Driver's License and it was unable to be verified. Can somebody work with me on this? I would like to work on freelance proposals.

[cylver1z]

Hello Jeffrey,

I have escalated your concern. One of our representatives will reach out to you shorty. Thank you.

[oxford_mba]

Help! I submitted a valid photo of my passport and have reached the maximum number of attempts. 

[nkocendova]

Hi Philip,

We'll have a member of the team reach out to assist you, thanks!

[tifftabpap]

I'm having this same issue.  Apparently my name doesn't match the ID but it does.  Please Help

[nkocendova]

Hi Tiffany,

We'll have one of our agents reach out to you directly to assist with this.

[vanessa-mercado]

I need help verifying my identity as well. I attempted twice and it failed. Can you or an agent assist. 

Thank you.

[cylver1z]

Hello Vanessa,

I have escalated your concern. One of our support team agents will reach out to you shortly. Thank you.

[mcleod_kyle]

I have a notification that says I've reached the maximum number of attempts to upload my id.

[cylver1z]

Hello Kyle,

I'll have on of our team representatives get in touch with you to assist you with your concern. Thank you.

[atifmukhtiar]

I am also facing the same problem. could you please guide me too.

[joanbonjoc]

Hi Atif,

We'll sent you a support ticket and assist you directly with your account verification. Thanks.

[lbconsulting]

i am having the exact same issue. help please 

[lbconsulting]

I am in need of assistance with the same issue. please advise 

[cylver1z]

Hello Christian,

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

[garrettgoggans]

I  need help with the same issue. I scanned my license tried to upload within the requirements but failed now locked out of trying any more.

[cylver1z]

Hello Garrett,

I have escalated your concern. One of our team members will reach out to you shortly. Thank you.

[morgan_kimberly]

Hi I need help with the same topic. My drivers license is from texas but i am living in hawaii and it will not validate my id.

[AveryO]

Hi Kimberly, 

A member of the Customer Support Team will reach out to you to assist you with your verification. 

[jmickelson]

Hi, I'm also having trouble with the location verification. Could you have someone contact me to help with the verification?

[erin_cohrs]

I am having the same issue. Unable to upload driver's license. Thank you.

[g_vasilevski]

Hi Erin,

One of our team members reach out to you via ticket with more details, thank you!

[datawizard711]

Hi,

I'm having the same issue. Can someone please help me verify?

Thank you

Yvette

[mmoody54]

I cannot upload my driver's license to confirm my identity. What do I do?

[m_ruther]

It says that it can't verify my drivers license either. And it won't let me keep trying. Help please?