Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

United States Location Verification - Unable to do

Highlighted
Active Member
Akash S Member Since: Oct 22, 2020
4591 of 4,668

My newly created account was put on hold due to unsuccessful verification.

Could a customer service agent please assist me?

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4592 of 4,668

Hi Akash,

 

One of our agents will reach out and assist you in completing the location verification process via a support ticket. 


-Joanne
Untitled
Highlighted
Active Member
Cristina D Member Since: Nov 2, 2020
4593 of 4,668

I tried uploading my ID as well and it didn't accept it. Now my account is on hold.

Highlighted
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4594 of 4,668

Hi Cristina,

 

Someone from our team will reach out to you via support ticket in order to assist you further. 
 
Thanks!
 
~Andrea
Untitled
Highlighted
Active Member
Joron P Member Since: Nov 3, 2020
4595 of 4,668

My account has been locked for ID verification. It stated that I had reached my limit of tries to upload. However I tried one time and it stated that It could not verify. Please help!

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4596 of 4,668

Hi Joron,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.


-Joanne
Untitled
Highlighted
Active Member
Pritchard M Member Since: Nov 4, 2020
4597 of 4,668

I am unable to access the verication page. Ive tried multiple browsers.


Upwork Error 403 (N).PNG

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4598 of 4,668

Hi Pritchard,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
feras a Member Since: Nov 4, 2020
4599 of 4,668

Hello! 

I tried to upload a photo of my ID but it did not go through and now my account is locked, 

May I get help with that?

Thank you!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4600 of 4,668

Thank you for reaching out to us, Feras.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
Untitled