Same thing happened to me. I just set up my account a couple of days ago and checked out the available tests. I clicked on one and when I saw that it would take 40 minutes, I thought I'd come back for it another day. Now I get a message that my test expired, but I didn't even click start.
I'm having the same issue. My test was the English to Dutch translation, it expired after just reading the info.
You'd think after a month and a half this issue would be fixed
The same thing has happened to me unfortunately: I selected a test and when I read that it could take up to 40 minutes to complete I decided to do it in the evening instead and now it has expired. Could anyone please reset it for me? It was the Spanish spelling test.
Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your expired test issue.
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