Feb 16, 2020 03:29:12 PM by Yongxian T
"We're sorry, but something went wrong. Please try again or contact support" - I'm getting this error message when I try to create my profile, despite having filled in all the details. Can anyone help please?
Jan 15, 2022 02:26:27 AM by Nikola S
Hi BaBa,
I would be happy to help. Could you please share a screenshot of the error message from your end so that I can assist you accordingly?
Thank you,
Aug 24, 2022 08:51:17 AM by Nikola S
Hi Shadab,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Sep 14, 2022 04:13:05 PM by Patrick I
Hello, I am a client trying to fund a contract and hire, and I am getting the error messages aforementioned, this isnt my first time hiring, but for some reason I keep getting these error messages
Sep 14, 2022 05:47:23 PM by Arjay M
Hi Patrick,
Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Let us know if the issue persists along with a screenshot of the error you're receiving so that we can assist you accordingly. Looking forward to your confirmation.
Oct 14, 2020 03:15:47 AM by AleksandarD A
Hi Nadeem,
I checked but couldn't replicate the issue that you are describing. Could you please send us the screenshot of the page and the error message so that we can check?
Thank you.
Jun 5, 2023 05:28:26 AM by Avijit D
I am facing same problem after clearing cache and cookies and changing browser.
Jun 5, 2023 07:09:37 AM by Nikola S
Hi Avijit,
Thank you for reaching out to us. Could you please share the steps you took before you got this error? Also could you please share a screenshot from your end so that we can better assist you?
Apr 9, 2020 05:51:37 AM by Theodore P
Hi, I am getting the same error. I have tried clearing up the cache, cookies and even tried logging in from another browser but the issue still persists. Can anyone please help?
Apr 9, 2020 06:35:30 AM by Goran V
Hi Theodore,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.
Jun 12, 2020 10:51:01 AM by Mandy D
Hello, I think I need assistance because I got same problem and errors and did the things suggested here like clearing caches, trying another browser etc. Unfortunately problem still persist.
Jun 12, 2020 11:48:03 AM by Bojan S
Hi Mandy,
We'll have one of our agents reach out to you directly to assist you with submitting your application form.
Thank you for reaching out to us.
Jun 15, 2020 05:07:45 PM Edited Jun 15, 2020 05:08:37 PM by Jenna C
Hello, I am having the same issue from desktop and mobile app both after clearing cache and starting private browsing, etc.
Jun 15, 2020 06:40:29 PM by AleksandarD A
Hi Jenna,
Could you please send us more information about the issue you are experiencing so that we can check and assist you further?
Thank you.
Sep 10, 2020 05:17:54 PM by Mahmoud M
Hello,
I'm also facing the same issue when updating my portfolio. When I click on publish I get this error at the top of the page. I tried to clear cache and cookies and tried another browser but the error is still appearing.
Thanks!
Sep 10, 2020 07:09:45 PM by Joanne P
Hi Mahmoud,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!
Oct 8, 2020 10:47:34 AM by Adnan K
I want to upload my portfolio and when i click on "publish" it says : "Sorry, something went wrong. Please try again later." I deleted cookies and cache and its still same problem.
Oct 8, 2020 11:12:16 AM by Bojan S
Hi Adnan,
I apologize for the inconvenience this caused. We'll have one of our agents reach out to you via a support ticket to assist you with this issue.
Thank you for reaching out to us.
Jan 2, 2021 02:43:34 AM by Jeevan W
I tried to submit my profile, this error persists, even after I clear cache and try other browser