Hi. I am experiencing the same problem, I can't submit my profile. I also read the similar questions and changed the browser and managed the cookies. Can I get some help?
Hi Sorina and Aubrey,
Could you please try resubmitting your profiles? We had an issue earlier but the team just released a fix for it.
Let me know if you still get the error.
I'm having the same issue. After filling out a lengthy portfolio example, I click 'Publish' and get this error message. Very annoying and a completely waste of time as now I need to start completely over.
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.
Same. I forget why I cancel my account and move on and then keep coming back. Then I'm like, oh yeah, too much time is spent on updating / creating portfolios and then will not publish. Frustrating.
I just made an account and hit submit profile, but I got the error message "Sorry, something went wrong. Please try again or contact support. Include a screenshot of this entire page so we can troubleshoot this issue faster." How should I proceed? I've included the screenshot. Thank you for your help!
I checked but couldn't replicate the issue that you are describing. Could you please send us the screenshot of the page and the error message so that we can check?
Hi, I am getting the same error. I have tried clearing up the cache, cookies and even tried logging in from another browser but the issue still persists. Can anyone please help?