Feb 14, 2018 02:55:42 AM by Maria C
Having issues uploading my profile picture, it is a jpeg file with all the specifications asked but it won't allow me to uploaded, any suggestions? Thanks
Feb 14, 2018 03:07:57 AM by Goran V
Hi Maria,
Please try to clear your cache and cookies or log in with another browser to upload your image. If your still not able to finish this let me know.
Feb 15, 2018 06:01:28 AM by Maria C
Hi Goran,
thanks for your help, done what you suggested, used Chrome, Firefox and Safari, nothing works, what could it be?
Feb 15, 2018 06:03:14 AM Edited Feb 15, 2018 06:03:28 AM by Goran V
Hi Maria,
One of our team members will contact you directly via ticket and assist you further.
Feb 15, 2018 06:07:22 AM by Maria C
Thank you so much, the picture had been modified, now I reverted it and is up. So grateful for your help.
Maria
Feb 15, 2018 06:10:44 AM by Maria C
though the picture is loaded and it shows inside my profile, I can't see it on the recent post.
Feb 15, 2018 06:19:21 AM Edited Feb 20, 2018 07:16:22 AM by Goran V
Hi Maria,
Sign out from the community and clear your cache and cookies, once you log in back, it should show your image in the community as well.