Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Sep 17, 2019 08:41:29 AM by Clare A
Hello my country is set to Kazakhstan and it's greyed out. I would like to have it changed to Kenya please, so I can subbmit my profile
Sep 17, 2019 08:48:18 AM by Aleksandar D
Hi Clare,
I have updated your country as requested. Let us know if you need further assistance.
Thank you.
Sep 17, 2019 10:58:42 AM Edited Sep 17, 2019 11:00:24 AM by Leonel S
I registered to be able to send proposals through the agency account of the company for which I work but by mistake I placed that my country was USA (which is where the agency is) and now I cannot change my country to Spain which is where I am currently.
Now I am blocked because I cannot submit proposals until I can complete my profile, verify my phone, etc.
Please help me.
Sep 17, 2019 11:22:01 AM by Jennifer M
hey don't worry about it. that agency ain't in the US either.
Sep 17, 2019 11:46:32 AM by Aleksandar D
Hi Leonel,
Your county has been updated as requested.
Thank you.
Sep 18, 2019 09:49:46 AM by Bojan S
Hi Victoria,
Could you please let us know which country would you like to reflect on your account as your location.
We’d be happy to update it for you.
Thank you.
Sep 23, 2019 11:10:03 PM by John Christopher T
Hi, Can you please change my Country to Philippines. Thanks!
Sep 20, 2019 04:57:26 AM by Omer Raza M
When I am trying to add my address, it is showing my location as United State instead of United Kindom. Even I can not talk to any guy in support or even not able to generate a ticket to resolve this issue. I will be highly obliged if someone from Upwork team can help me resolving this issue.
Sep 20, 2019 06:32:03 PM Edited Sep 20, 2019 09:22:07 PM by Aleksandar D
I need help changing my country.
My username is **Edited for Community Guidelines**
Didn't realize VPN is going to be a problem
Sep 20, 2019 09:23:23 PM by Aleksandar D
Hi Nyla,
Your country has been updated as requested. Let us know if you need further assistance.
Thank you.
Sep 24, 2019 10:38:32 AM by Petra R
Hossein A wrote:I cant change country to iran too.
Unfortunately Upwork is not able to have any business dealings with people from Iran due to US sanctions.
Sep 23, 2019 12:42:53 PM by Tanu S
Hi,
I'm trying to complete my profile on Upwork where the default country is set to United States. I've recently moved to India, But now I cannot move further to complete my profile. Kindly Help in updating my country.
Thank You
Tanu
Sep 23, 2019 01:51:41 PM by Bojan S
Hi Tanu,
Your Country was updated to India! Feel free to proceed with completing your profile.
Thank you!
Sep 24, 2019 10:32:30 AM by Edwin E
Hello, I'm new to Upwork, I live in Puerto Rico but it doesn't appear listed as a US territory neither as a Country (wich we aren't). Any help with how to fix this will be very helpful.
Thanks,
Edwin
Sep 24, 2019 10:57:03 AM by Bojan S
Hi Edwin,
You should be able to select Puerto Rico as your Country of residence under the Address section of your application form! Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Sep 24, 2019 11:03:56 AM by Edwin E
Tried but it doesn't let me change it. When I try to click to change the country it appears a prohibited sign.
Sep 24, 2019 12:07:40 PM by Bojan S
Thank you for following up, Edwin!
Your Country was updated to Puerto Rico! Feel free to proceed with completing your application form and submit it for the review once completed.
Thank you!
Sep 25, 2019 10:28:27 AM by Assel B
Hello,
I have recently signed up for Upwork and cannot change my country/location from Lund (Sweden) to Istanbul (Turkey). My profile hasn't been approved yet but is there any way I can change it while it is being considered?
Thank you in advance!
Sep 25, 2019 11:10:10 AM by Jody P
Hi Assel,
Yes, changing a country could prove to be difficult, but I think that doing it on Upwork should be easy as soon as you've alerted the admins -- as you have. Take a look at this thread where you can see that others who had your issue in the past had it taken care of quickly by staff.
I wish you the best of success on Upwork.
Best regards,
Jody PM
Sep 25, 2019 12:23:08 PM by Bojan S
Hi Assel,
Your Country was updated to Turkey! Feel free to add the rest of the address information to your profile.
Thank you!
Sep 25, 2019 01:36:10 PM Edited Sep 25, 2019 01:56:54 PM by Nicola R
Hey,
someone please help me, iv set my country as the wrong place, im travling alot and chose the place i will spend the most time, but i dont have a phone number for there yet so i cant finish my set up.
Like wise i cant finish my set up if i can't enter the address for the country i am living in, because the system is set in the country i origionaly entered.The system then wants a phone number but i dont have a phone number for that country yet so i can't complete the set up.
Some help soon would be fantastic.
Many Thanks,
Nicola
Sep 25, 2019 02:33:34 PM by Bojan S
Hi Nicola,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Sep 25, 2019 03:09:50 PM by Bojan S
Thank you for following up, Nicola!
Your County was updated to the Czech Republic. Please add the rest of the information to your profile!
Thank you!
Sep 26, 2019 03:10:53 AM by Maria L
Sep 26, 2019 03:19:43 AM by Goran V
Hi Maria,
Your country is now updated, feel free to update your address by going to Settings > Contact Info > Location. Thank you.
Sep 26, 2019 03:31:00 PM by Marie Angelie C
Hi! My location is set to Albania, I couldn't change it somehow. I'm located in the US.
Sep 26, 2019 06:29:45 PM by Avery O
Hi Marie,
I have changed your country to the U.S. as requested. I'm sorry for the inconvenience this has caused on your end.
Sep 26, 2019 10:48:30 PM by Olu P
Sep 26, 2019 11:16:19 PM by Avery O
Hi Olu,
The team will reach out to to you with more information about your account.